Healthcare Relationship Manager

CareAparent•Woodbury, MN

4d•Onsite

About The Position

CareAparent is a Medicare-Certified Home Health organization accredited by the Joint Commission. We serve our aging population who want to continue to live independently and safely at home for as long as possible. Every service we offer is a response to the needs and goals of our clients and their families, and our efforts as a company are inspired by the desire to explore all possibilities for meeting those needs. We are seeking a full-time Healthcare Relationship Manager with a promising opportunity for growth in the company. This position will focus on all internal and external-facing communication that relates to increasing our client census and explaining the benefits of our home health services to potential clients. This is an office-based position, however, there will be plenty of opportunities to be out in the community attending events, educational sessions and client meetings. This position will be focused on building and maintaining relationships with Hospitals, Assisted Living Facilities & Transitional Care Units. Come join a growing, collaborative and innovative Team at CareAparent. We are a local and independently owned Home Health company serving seniors who want to continue to live independently and safely at home for as long as possible. We are proud to be certified as a Great Place to Work® and recognized as the 2025 Best of Home Care Employer of Choice—recognition earned directly through our team members’ feedback. Our incredible employees are the reason we are able to give seniors the care they need to stay where they call home for as long as possible, as comfortably as possible, as humanly as possible.

Requirements

Minimum of three (3+) years of experience in a sales and/or marketing role
Experienced in relationship-based sales of services
Ability to work independently
Candidates must have their own vehicle (mileage reimbursement provided)
All new hires must pass a background check prior to employment.

Nice To Haves

Home care experience is desirable, but not required
Ability to thrive and pivot in fast-paced environment preferred
Experience working with a collaborative team and executing tasks preferred

Responsibilities

Know and understand the features and benefits of the services provided by CareAparent and can articulate advantages to potential clients
Prepare business plans and maintain target lists; prioritize accounts aligned with company goals and initiatives
Proven success in building positive relationships and communication with partners, communities, and clients
Call on physicians, hospitals, skilled nursing facilities' management, discharge planners, and case managers to promote our services
Utilize and maintain tracking and CRM tool to measure goals and metrics to report sales activity
Coordinating logistics, managing timelines, and communicating expectations contractors, venue personnel, and vendors
Calling, faxing, and emailing prospect clients, referral sources and others as needed
Maintains community relationships and brand awareness and mission through coordination of events in the community including expos, information sessions, and other public-facing events
Schedule and attend face-to-face encounters and develop professional relationships with organizations and individuals connected with home care to establish channels for referral sources Producing engaging content and easy-to-use media kits to be distributed across a variety of channels
Partner with Client Services Manager to execute marketing plans and outreach
Planning and orchestrating pre-event promotion and post-event follow up communication
Manages lead generating workflows, tools, resources, content, and collateral that are related to all outward facing communication(s)
Assist with managing and tracking all logoed promotional items and collateral material, anticipating any events and ordering needed
Travel (driving) between offices and to attend meetings and events
Performs other related duties as assigned by management