Heavy Equipment Field Service Technician
About The Position
POWER UP YOUR CAREER WITH LOUISIANA CAT Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here! JOB SUMMARY The Heavy Equipment Field Service Technician will be responsible for servicing and repairing Caterpillar heavy equipment and/or engines at customer locations.
Requirements
- High school diploma or equivalent; technical degree or certification in diesel mechanics preferred
- Minimum of 5 years of experience as a diesel mechanic
- Extensive knowledge of diesel engine systems, including diagnostics, repairs, and maintenance
- Must own required tool inventory. Louisiana Cat offers exclusive Tooling Program (specifics discussed during interview)
- Proficiency in using diagnostic tools and equipment
- Strong problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Strong customer service skills, mechanical aptitude, professional demeanor and always "safety-first" mentality every hour of every day
Nice To Haves
- technical degree or certification in diesel mechanics preferred
Responsibilities
- Diagnose, troubleshoot, repair and perform preventative maintenance on all component of heavy equipment such as electrical codes, engines, fuel systems, hydraulics, power generation and power trains
- Responsible for removal and installation of heavy equipment engine components according to Caterpillar standards and technical service manuals
- Understand Caterpillar exchange parts process and financial cost analysis of repairs for our customers
- Create, track and formalize work order documents on our Caterpillar customer service report software systems
Benefits
- Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
- Short- and Long-Term Disability Insurance
- Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life, and additional voluntary policies
- 401K Plan with Company Match
- Paid Holidays, Vacation, Parental Leave
- Technician Tool Loan Program up to $2,000
- Safety Boot / Safety Prescription Glasses Allowances
- Employee Discounts
- Credit Union
- Technician Career Development Program - Shop & Field Service Training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
