Home Care Liaison

TheKey•Clemson, SC

18d•Hybrid

About The Position

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Are you a passionate connector with a knack for building relationships and a drive to make a real difference? TheKey, the nation’s premier provider of home care services, is looking for a Home Care Liaison to be the driving force behind our growth in the healthcare, legal, and financial sectors. This isn't just a job; it’s an opportunity to use your sales expertise and emotional intelligence to create meaningful connections and positively impact the lives of clients, their families, and the wider healthcare community. If you're ready to join a mission-driven team and build a dynamic career with unlimited growth potential, we want to hear from you. Why You'll Succeed at TheKey Your passion for creating awareness of long-term care services, combined with your ability to forge strong partnerships, will be the key to your success. We’re looking for someone who thrives in a challenging, consultative sales environment and is motivated by a deep commitment to doing the right thing. Ready to make a difference and drive your career forward? Apply today and become the liaison between TheKey and a brighter future in home care. TheKey is the comprehensive care solution for seniors who wish to age well in their home. The company offers concierge-level care management and dependable in-home assistance to seniors across over 150 locations throughout North America. A mission-driven organization, the Company’s dedicated experts proudly assist thousands of clients in optimizing their quality of life as they “age in place” in the comfort of their homes. The holistic approach to care is based on the lifestyles of the longest-living people in the world and promotes a healthy mind, body, and spirit. TheKey prides itself on its people and is seeking exceptional talent to join our team. TheKey continues to expand its reach in helping more families with all they need to allow their aging loved ones to live well at home. Building upon a legacy of excellent customer service, innovation and great people, TheKey is just getting started on the impact the organization can make on the community.

Requirements

A seasoned professional: You have at least four years of sales experience in healthcare, home care, or a related field.
A people person: You're a master of sales and customer service, with the emotional intelligence to connect deeply with others.
A strategic thinker: You can use data and analytics to make informed decisions and a working knowledge of platforms like Salesforce, Zoom, and Google products.
A road warrior: You're comfortable with up to 80% travel and have a current driver's license.
A self-starter: You're goal-oriented, flexible, and adaptable, with a true entrepreneurial spirit and a positive, high-energy attitude.

Responsibilities

Forge new partnerships: Build and nurture strong, lasting relationships with key referral sources, from clinicians and social workers to financial planners and attorneys.
Be a brand ambassador: Actively represent TheKey at community events, networking groups, and professional meetings, raising awareness of our compassionate, high-quality care.
Drive growth: Proactively respond to new client inquiries, conduct assessments, and guide families through the process of getting the care they need.
Ensure satisfaction: Cultivate long-term relationships with existing referral partners and clients, ensuring their needs are met and building a pipeline of ongoing business.
Collaborate for success: Work closely with our internal teams to ensure seamless service delivery and exceptional client satisfaction.