Home Care Scheduler

Brightstar Care of Carlsbad•Carlsbad, CA

1d•$22 - $24

About The Position

If you're an experienced home care or home health scheduler who sees your work as more than just a job, join a home care agency that values and supports you! We’re a growing, award-winning company providing best in class in-home care, and we're seeking a scheduler to assist our client care managers in coordinating and managing client/caregiver schedules to ensure the highest levels of client and staff satisfaction. This role requires a team player with strong communication, organization, and problem-solving skills. YOU WILL LOVE WORKING WITH US! Weekly Pay! Starting at $22-24/hr, Direct deposit! Excellent Benefits! 100% company-paid dental, vision & life insurance! Training & Career Growth! Paid learning opportunities to advance your skills! Supportive Team! Family owned/operated with a fun and caring culture! #1 Rated Home Care Agency in California! Recognized as Carlsbad’s “Best Place to Work” (twice)! YOUR ROLE AS A SCHEDULER Coordinate with the Client Care manager regarding client care and staffing needs. Create, maintain, and update caregiver/client schedules. Match caregivers with clients based on skills, availability, and care plans. Ensure all client shifts are properly staffed and documented in scheduling system. Communicate schedule changes, call-offs, and coverage needs to staff, caregivers and clients. Monitor and adjust schedules to address last-minute staffing issues. Verify caregiver availability, credentials, and compliance requirements. Provide excellent customer service to clients, families, and staff. Assist with after-hours scheduling needs when required. Direct client care when necessary

Requirements

High school diploma or equivalent required; associate or bachelor’s degree preferred.
Previous scheduling or staffing experience preferred, ideally in healthcare or home care.
Ability to work in a fast-paced environment and handle last-minute changes.
Proficiency with technology, MS Office (Word, Excel, etc.), experience using scheduling software a plus.
Able to lift up to 50 pounds, clear background check, CPR, TB, physical
Effective multitasking, organization and time management, ability to prioritize tasks
Dependable, self-motivated, drive for results
Customer service focused, team player, truly cares about others
Strong interpersonal and communication skills (verbal and written)
Creative problem solving, resourceful, exercises good judgment
Ability to stay calm and solve problems under time pressure
Attention to detail

Nice To Haves

Caregiving experience a plus
associate or bachelor’s degree preferred.
Proficiency with technology, MS Office (Word, Excel, etc.), experience using scheduling software a plus.
Previous scheduling or staffing experience preferred, ideally in healthcare or home care.

Responsibilities

Coordinate with the Client Care manager regarding client care and staffing needs.
Create, maintain, and update caregiver/client schedules.
Match caregivers with clients based on skills, availability, and care plans.
Ensure all client shifts are properly staffed and documented in scheduling system.
Communicate schedule changes, call-offs, and coverage needs to staff, caregivers and clients.
Monitor and adjust schedules to address last-minute staffing issues.
Verify caregiver availability, credentials, and compliance requirements.
Provide excellent customer service to clients, families, and staff.
Assist with after-hours scheduling needs when required.
Direct client care when necessary

Benefits

Weekly Pay! Starting at $22-24/hr, Direct deposit!
Excellent Benefits! 100% company-paid dental, vision & life insurance!
Training & Career Growth! Paid learning opportunities to advance your skills!
Supportive Team! Family owned/operated with a fun and caring culture!
#1 Rated Home Care Agency in California! Recognized as Carlsbad’s “Best Place to Work” (twice)!

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