Home Care Scheduling Coordinator

Home Care Partners•Lincoln, NE

7h•Onsite

About The Position

Home Care Partners is an award-winning in-home care agency dedicated to delivering high-quality, personalized support to seniors in Lincoln and the surrounding communities. We help clients living with dementia, Parkinson’s, Alzheimer’s, stroke recovery, and other conditions continue to live safely and comfortably at home. We are looking for a Home Care Coordinator/Scheduler who thrives in a fast-paced environment, enjoys solving problems, supporting others, and keeping operations running smoothly. In this role, you will coordinate schedules for our caregiving team, respond to daily scheduling needs, and ensure our clients receive consistent, reliable care. You will also serve as a key point of communication among caregivers, clients, and the leadership team to help keep our operations aligned and running efficiently. This position is ideal for someone who is highly organized, proactive, and motivated by meaningful work. The right candidate takes pride in staying ahead of scheduling needs, communicating clearly, and supporting caregivers so they can focus on delivering exceptional care. Your work will directly contribute to maintaining continuity of care and a positive experience for both our clients and our caregiving team.

Requirements

Strong organizational and scheduling skills with the ability to manage multiple priorities
Excellent written and verbal communication skills
Experience using Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Gmail, Calendar)
Ability to quickly learn internal systems, including scheduling software, CRM platforms, and project management tools
Ability to remain calm and solution-focused in a fast-paced environment
Passion for supporting seniors and helping caregivers succeed
Clean background check
Valid driver’s license and reliable transportation
Associate’s degree or higher preferred
Equivalent experience (2+ years in scheduling, office administration, healthcare coordination, or similar roles) may substitute for formal education
Full-time position (40+ hours per week)
Standard schedule: Monday – Friday, 7:00 AM – 4:00 PM
Participation in rotating evening and remote weekend on-call coverage
Must be available for at least two weekends per month, one weekday evening per week, and rotating holiday on-call coverage
Occasional schedule adjustments may be required to respond to client needs, emergencies, or operational priorities
Position is based in our Lincoln office, with occasional visits to client homes as needed

Responsibilities

Create and manage daily, weekly, and monthly schedules for caregivers to ensure client care needs are consistently supported
Respond to schedule changes and same-day coverage needs to maintain uninterrupted care
Utilize scheduling systems and office software to update schedules and communicate changes quickly and clearly
Serve as a primary point of contact by responding to phone calls, emails, and messages with professionalism and empathy
Collaborate with the Service Manager to understand client care plans and coordinate caregiver introductions and training.
Provide coaching and support to caregivers to ensure clarity and accountability for assigned shifts
Maintain accurate client and employee records within internal systems
Track and verify employee timekeeping records to support accurate payroll processing
Generate and share weekly scheduling and operational reports with the leadership team
Support smooth day-to-day office operations and contribute to a positive team culture