Home Equity Loan Processor
About The Position
At Altra Federal Credit Union, we’re more than a financial institution – we’re a community. For 95 years, we’ve been committed to helping our members achieve financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Home Equity Loan Processor to join our team and help members unlock the value in their homes. The Home Equity Loan Processor is responsible for efficiently and accurately processing home equity loan applications from start to finish. This role ensures all required documentation is collected, reviewed, and verified, while maintaining compliance with lending regulations and internal policies. The ideal candidate is detail-oriented, member-focused, and thrives in a fast-paced environment where accuracy and service go hand in hand.
Requirements
- High school diploma (or equivalent) required.
- 1+ year of financial experience required.
- Good understanding of credit union policies, systems, documents, NCUA regulations, and other laws pertaining to home equity/mortgage lending.
- Strong decision-making skills and the ability to solve difficult problems effectively.
- Attention to detail and accuracy.
- Excellent communication and interpersonal skills with a passion for helping people.
Nice To Haves
- Previous lending experience preferred.
Responsibilities
- Review home equity loan applications for accuracy and completeness.
- Verify employment, income, and assets to ensure eligibility and compliance.
- Order and review appraisals, title searches, flood determination, proof of insurance, tax bill information, and other supporting documents.
- Monitor Loan Origination System (LOS) queues to draft all types of home equity documents for completion.
- Build and maintain strong relationships with sales, underwriting, processing and closing staff to provide timely updates.
- Catch and fix errors on loan applications, solve problems, resolve issues, and provide mentoring to co-workers as needed.
- Process, fund and disburse all new home equity loans.
- End-of-day closing procedures, which include balancing the national branches and securing checks and securing confidential data in the vault.
Benefits
- Competitive starting $18.25 per hour, based on previous experience. When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam.
- Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
- Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
- Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
- Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
- Employee-only perks and discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
