Home Health Intake Coordinator - Puget Sound Region
About The Position
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Days Schedule: Mon-Fri Position Summary The Intake Coordinator is the functional expert responsible for appropriately receiving and coordinating Home Health referrals from physicians, hospitals, facilities and other community referral sources. Operating with minimal supervision, this position requires substantial specialized knowledge, judgment, and skill. The Coordinator verifies home health appropriateness; processes referrals and prior authorizations; completes pre-registration as required by patient type and anticipated service; submits and monitors pre-authorizations; creates price estimates; communicates Advance Beneficiary Notice (ABN) issues to referring providers, and works with referring providers to resolve pre-service authorization denials. The coordinator uses critical thinking skills in making decisions regarding patient care that includes knowledge and integration of relevant standards, resources, and data while working with the LPN and RN Intake Coordinators to make informed patient decisions.
Requirements
- Two (2) years of experi-ence in dealing with the public in a customer service role
- Experience in not for profit health care field
- Three (3) years of pre-authorization or referral coordina-tor experience; OR Three (3) years of experience in scheduling; OR Two (2) years of Home Health and or Hospice intake experience
Responsibilities
- appropriately receiving and coordinating Home Health referrals from physicians, hospitals, facilities and other community referral sources
- verifies home health appropriateness
- processes referrals and prior authorizations
- completes pre-registration as required by patient type and anticipated service
- submits and monitors pre-authorizations
- creates price estimates
- communicates Advance Beneficiary Notice (ABN) issues to referring providers
- works with referring providers to resolve pre-service authorization denials
- uses critical thinking skills in making decisions regarding patient care that includes knowledge and integration of relevant standards, resources, and data while working with the LPN and RN Intake Coordinators to make informed patient decisions.
Benefits
- Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
- Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
- Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
- Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
- Belonging for al l – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
- Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life
- We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
