Home Healthcare QA - Quality Assurance Specialist

Human Touch Home Health Care

6d•Onsite

About The Position

Human Touch Home Health Care we are seeking a meticulous and dedicated Home Healthcare QA - Quality Assurance Specialist to join our team. As a QA Quality Assurance Specialist, you will play a crucial role in ensuring the quality and reliability of our home healthcare services. You will be responsible for designing and implementing tests, identifying defects, and collaborating with teams to resolve issues to deliver seamless experiences to our clients.

Requirements

Must possess a current, unencumbered, active license to practice as an RN in this state.
Home Healthcare experience
Current CPR and first aid certification
1 Year of Quality Assurance experience
Experience in OASIS
Strong knowledge of clinical operations, CMS and state regulations
Management experience in the healthcare industry
Experience interacting with multiple disciplinary teams
Proficient in Microsoft Office Suite
Excellent communication, relationship building and interpersonal skills
Excellent Time management, organizational, and priority setting skills
Excellent analytical and problem-solving skills
Strong communication and collaboration skills

Nice To Haves

Certified Professional in Healthcare Quality Certification (CPHQ)

Responsibilities

Provide training to clinical staff on CMS and State specific guidance regarding outcome measures, compliance with regulatory requirements and education.
Establish and implement home healthcare focused quality and performance improvement efforts in accordance with systems used (EVV, EMR, etc.)
Train and supervise team members to ensure documentation of timely, fiscally sound, medically necessary care our clients and organization.
Partner with administrator and DON to support continuous accreditation readiness (e.g. Mock surveys, Inter-Cycle Monitoring, Audits, etc.)
Monitor and assist in preparing individualized clinical reports to help clinical management team improve patient care and outcomes.
Support Peer Review efforts for Nurses and Caregivers on quality data, accreditation and regulatory standards.
Supports activities/tasks resulting from client safety incidents/findings.
Review past incidences, claims and liability reports to identify the risks the office is facing.
Gather national and statewide data to provide comparison and guidance to determine where company is and develop new policies and procedures for improvement
Provide recommendations and solutions to immediate quality assurance problems
Create a risk management plan and conduct risk management training to clinical staff to help avert future problems.
Develop new policies and procedures.