Hospice Clinical Services Director

Broad Reach HealthcareChatham, MA
7h$115,000 - $145,000

About The Position

Broad Reach Hospice offers a full range of compassionate and caring hospice services to individuals and families facing a life-limiting illness. Our goal is to ensure quality time and promote a sense of peace for every patient we serve. Whether in a private home, assisted living, or nursing facility across Cape Cod, our experienced professionals provide medical, spiritual, educational, and psychosocial support to optimize quality of life and uphold dignity at every stage. For four decades, Broad Reach Healthcare has been family owned and locally operated—never corporate. Our long-standing commitment to Cape Cod means every decision we make is guided by what’s best for our patients, families, and community. The Hospice Clinical Director provides overall leadership and direction for hospice clinical services, ensuring high‑quality care and alignment with the organization’s mission and standards. The role collaborates with operational leaders, medical directors, and business development to support clinical excellence, regulatory compliance, risk mitigation, and service growth. This position requires strong knowledge of hospice regulations, effective communication skills, and the ability to lead and support a multidisciplinary team.

Requirements

  • Bachelor's degree in nursing, health care, or business administration preferred.
  • Minimum of three (3) years' experience in health care management , home health, hospice, or related health programs required.
  • Two (2) years of hospice experience required with intimate knowledge of Medicare/Medicaid regulations.
  • Demonstrated ability to develop and maintain relationships in the communities served as well as within a company.
  • Skilled at establishing/maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure thorough understanding of Hospice Care Mission and services.
  • Experience in analyzing processes, improvement planning, supporting change, and effectively managing priorities.
  • Ability to function in a fast-paced office environment.

Nice To Haves

  • Operations Leadership experience preferred

Responsibilities

  • Provides clinical oversight, mentoring, and guidance to interdisciplinary team members
  • Assists in development and maintenance of clinical policies and procedures that comply with federal and state regulations and CHAP standards.
  • Ensures compliance with healthcare regulations and governance standards
  • Maintains quality improvement initiatives, monitors performance indicators, and ensures compliance with the performance improvement program.
  • Facilitates IDT meetings and care conferences
  • Oversight of referral and admission management

Benefits

  • Health, dental, and vision insurance
  • Disability, life, and retirement plans
  • Paid vacation, holidays, and personal time
  • Tuition reimbursement, student loan forgiveness and continuing education programs
  • Flexible schedules and family-friendly workplace culture
  • Employee recognition events and wellness initiatives
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