Hospital Manager

VCA Animal Hospitals • Evansville, IN

5d

About The Position

We are seeking an experienced people leader to join our leadership team as Hospital Manager. The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and referring veterinarians. The successful candidate will have experience in Human Resources Marketing, and Business development. Your strong financial and operational acumen will be put to good use! The Hospital Manager—under the guidance of the Regional Leadership team and in partnership with the Medical Director—performs a wide range of administrative activities related to the practice. This includes: mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital’s mission of delivering world-class medicine and hometown care.

Requirements

• 2 to 3 years of customer service and financial budget management experience.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Professional conduct and appearance, with excellent interpersonal skills and a friendly, positive attitude.
• Respect for and willingness to work with clients and their pets.
• Must be able to handle multiple tasks and deal with an environment of changing priorities.

Nice To Haves

• Prefer four-year college degree or equivalent coursework completion

Responsibilities

• Direct and develop the veterinary, technical and administrative staff towards the goal of world-class medicine and hometown care; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with the Medical Director and with the approval of the Regional Leadership team.
• Review the P&L Report each fiscal period and partner with the Hospital Medical Director to increase revenue and limit expenses; collaborate with Regional Leadership team to make appropriate operational adjustments.
• Model an “owner” mentality in hospital by demonstrating a willingness to assist all associates in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
• Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient.
• Supervise the administration and case review of client medical concerns.
• Positively represent the hospital and VCA in the professional community and to the general public.

Benefits

• We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
• We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager