Hospital Revenue Cycle Manager

Hospital for Behavioral MedicineWorcester, MA
2d$75,000 - $90,000Onsite

About The Position

JOIN OUR TEAM AS A HOSPITAL REVENUE CYCLE MANAGER! MONTHLY BONUS ELIGIBLE!! Facility-based only, no remote work. Your Work Matters How will you make a difference? We are seeking an experienced Hospital Revenue Cycle Manager to join our team. The Hospital Revenue Cycle Manager oversees and ensures the efficiency of billing, collecting, and payment posting processes; taking charge of monitoring their performance and effectiveness. The ideal candidate will be organized, detail-oriented, and able to manage multiple tasks efficiently. Ensures that patient financial matters are handled in an efficient manner. Supervise billing, collecting, and payment posting processes within a freestanding psychiatric hospital organization's central business office. Oversee and manage all employees within the business office, guiding team members to understand and achieve performance targets and goals. Ensure timely follow-up and collection of behavioral health and chemical dependency claims for both Inpatient and Outpatient levels of care. Act as the main point of contact between the facility, insurance companies, and third-party payors to resolve outstanding owed balances. Understand balances in the Accounts Receivable system for the collection of insurance amounts and adjust account balances appropriately. Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management. File complaints on insurance payors as needed according to policy and procedure. Complete Medicare Bad Debt reports monthly and Quarterly Credit Report. Your Experience Matters What we’re looking for:

Requirements

  • Minimum of five (5) years’ experience in a multi-faceted business office preferably in a health-care setting, with billing and collection procedures for Medicare, Medicaid, and third-party payors.
  • Minimum of three (3) years' proven supervisory or management experience in a healthcare business office environment.
  • Experience with insurance billing and proficiency.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook). Excel predominantly.
  • Strong communication skills and a professional demeanor are essential.
  • Detail-oriented with effective time management skills to handle multiple priorities in a fast-paced environment.
  • Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through.
  • Ability to work overtime and flexible hours as needed.

Nice To Haves

  • Bachelor's Degree in Business Administration or related filed preferred or equivalent combination of education and experience.

Responsibilities

  • Oversees and ensures the efficiency of billing, collecting, and payment posting processes
  • Monitors performance and effectiveness
  • Supervise billing, collecting, and payment posting processes within a freestanding psychiatric hospital organization's central business office.
  • Oversee and manage all employees within the business office, guiding team members to understand and achieve performance targets and goals.
  • Ensure timely follow-up and collection of behavioral health and chemical dependency claims for both Inpatient and Outpatient levels of care.
  • Act as the main point of contact between the facility, insurance companies, and third-party payors to resolve outstanding owed balances.
  • Understand balances in the Accounts Receivable system for the collection of insurance amounts and adjust account balances appropriately.
  • Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management.
  • File complaints on insurance payors as needed according to policy and procedure.
  • Complete Medicare Bad Debt reports monthly and Quarterly Credit Report.

Benefits

  • 401(k) + matching
  • Health insurance
  • 100% company-paid life insurance coverage up to 2x your annual salary
  • Vision insurance
  • Dental insurance
  • 100% company-paid long term disability insurance
  • Paid time off
  • Paid holidays
  • Cafeteria on site + discounted meals
  • Employee engagement events
  • Employee assistance program
  • Employee recognition program
  • Free parking
  • Career & training development opportunities
  • Dynamic and inclusive work environment
  • Engaged management team dedicated to your success
  • A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
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