Hospitality Associate

Panthalassa • Portland, OR

2d • $28 - $35 • Onsite

About The Position

Panthalassa is building core technology designed to operate in the harshest, most unpredictable environments on Earth—the world's oceans. That kind of work demands intense focus, fast iteration, and a team operating at a high level every day.
The Hospitality Associate plays a vital role in enabling that focus through high-touch, reliable service. You'll oversee the workplace hospitality programs that keep our teams fueled, supported, and ready to perform at their best. This includes maintaining shared spaces at a consistently high standard, and managing daily kitchen and food service operations.
This is a hands-on role for someone who takes pride in serving others through excellence, consistency, and proactive follow-through — and who doesn't just execute routines but improves them. You notice what's off, you fix it, and you come back with a better way to prevent it next time. Your work helps create a workplace that feels cared for, organized, and ready for anything.

Requirements

• 2+ years of experience in workplace operations, hospitality, events, facilities support, retail, or other high-touch service environments
• Comfortable operating independently in an onsite role with minimal day-to-day oversight
• Strong organizational habits and familiarity with checklists, inventory tracking, and digital workplace tools (email/chat, ticketing or task systems such as Atlassian)
• Familiarity with food safety best practices; Food Handler card a plus or willingness to obtain
• Ability to lift and carry supplies, move furniture, and be on your feet for extended periods
• Service-oriented with a strong sense of ownership for the quality of the workplace experience
• Proactive and observant — you anticipate needs rather than simply responding to requests
• A practical systems thinker who notices patterns, improves routines, and helps keep operations running smoothly
• Strong prioritization instincts and sound judgment in real time
• Clear communicator who follows through and takes accountability for outcomes
• Calm, capable, and adaptable in a fast-paced, evolving environment
• Detail-oriented and consistent — you care about the final 10% that makes a space feel polished and well run
• Physically present and hands-on; you enjoy being active throughout the day and supporting the team directly

Responsibilities

• Perform regular visual sweeps and hospitality resets across shared spaces (kitchen, break room, gym, conference rooms, and common areas)
• Maintain readiness of all conference rooms and collaboration areas: clean, stocked, and continuously usable
• Maintain workplace presentation at a high standard, especially in high-use and visitor-facing areas
• Serve as a trusted onsite resource for day-to-day workplace needs, responding quickly and following through with discretion and good judgment
• Anticipate needs before they become blockers — supplies, cleanliness, functionality, readiness
• Identify recurring issues and propose improvements to routines, layouts, and workflows
• Support meeting setup and resets as needed, including quick turnarounds between sessions
• Provide ad hoc hospitality support as needs arise across the organization
• Coordinate service calls and maintenance for kitchen equipment and hospitality-related needs
• Maintain vendor relationships for food, beverage, and service providers; monitor quality and reliability
• Support expense tracking and reconciliation for hospitality-related purchases as needed
• Help create a welcoming, professional experience for employees, guests, and vendors.
• Assist with light administrative tasks such as mail distribution, shipping support, or vendor coordination when needed
• Keep the employee kitchen, dining areas, and coffee and beverage stations clean, stocked, and running smoothly throughout the day
• Maintain inventory of snacks, beverages, coffee, and food service supplies; prevent service disruption with proactive ordering
• Coordinate weekly company lunches and company-provided meals, including vendor scheduling, setup, breakdown, and cleanup
• Ensure food handling safety and cleanliness standards are consistently met
• Partner with the Office Manager to evolve the program as the company scales

Benefits

• Equity in the company.
• Flexible paid time off
• Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents)
• Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents)
• Vision insurance (the company pays 100% for full time employees, their partners, and dependents)
• Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled)
• Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed