Hospitality INTERN

CRVACharlotte, NC
9h

About The Position

The Charlotte Regional Visitors Authority (CRVA) is seeking a dynamic, enthusiastic Hospitality Intern to participate in a rotational internship program across multiple departments within our venues. This hands-on experience is designed to provide college students with a comprehensive understanding of hospitality and venue operations, while contributing to the mission of promoting the City of Charlotte as a premier destination for visitors, events, and tourism. Interns will gain exposure to the following departments: Event Services Customer Experience Food & Beverage Operations Sales & Business Development Catering & Sales

Requirements

  • Currently enrolled in an accredited college or university program with studies focused in Hospitality, Sport Management, Tourism, Business, or related program.
  • Strong interest in event management, customer service, and the hospitality industry.
  • Excellent interpersonal and organizational skills.
  • Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
  • Ability to work both independently and in a team-oriented environment.
  • Passion for promoting Charlotte and contributing to its growing tourism sector.
  • Must be able to stand and walk for up to 6 hours at a time
  • Must be able to push carts up ramps (weight of 40 -50 lbs.)
  • Must be able to lift 35-40 lbs.

Responsibilities

  • Assist in the planning, setup, and execution of events across CRVA-managed venues.
  • Shadow department leaders and support daily operational functions.
  • Provide exceptional guest service and represent the CRVA brand positively at all times.
  • Support efforts that highlight Charlotte’s unique hospitality and tourism offerings.
  • Participate in venue walkthroughs, staff briefings, and post-event evaluations.
  • Contribute to reports, presentations, and team meetings as needed.
  • Work collaboratively with full-time and part-time staff, and CRVA external partners.
  • Perform administrative and on-site tasks as assigned throughout the rotation.
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