Hospitality Location Analyst

Accenture • Redmond, WA

2d • Onsite

About The Position

The Workplace Locations Services Analyst role executes services in areas of responsibility for a small to moderate size location/across small number of smaller locations & may oversee the work of team members. Scope may include wide range of Workplace Solutions customer services activities, delivered at a location/across multiple locations. May include workspace set-up, A/V, catering, document, switchboard, reception, floor support & other location services. Independently carry out routine tasks according to guidelines and/or under supervision. Key Responsibilities: Complexity (Degree of difficulty of an assignment or the level of problem-solving assessment and resolution required, as measured by degree of problem-solving, strategic vs. routine focus, and stakeholder interactions (e.g. – Executives, Supervisor, etc.)): Requires analysis and solving of lower-complexity problems. Interaction is with peers within Accenture before updating supervisors. Likely has limited exposure with clients and/or Accenture management. Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work products or plans, reliance on instruction, and decision-making ability): Requires moderate of level instruction on daily work tasks and detailed instructions on new assignments. Impact or Decision Impact (Risk or consequences in the event of failure, as measured by range of expected impact such as within a team or across a team or area of responsibility and level of risk): Decisions impact own work and may impact the work of others. Scope (Degree of accountability for assigned tasks, our clients and/or the organization, as measured by size of work effort and scale of entity and/or program): Individual contributor as a part of a team, with a focused scope of work.

Requirements

• Occasional flexibility of work schedule and overtime may be required
• This role requires onsite work at Redmond 8383 158th Avenue NE
• Minimum of 2 years of office operations or receptionist experience
• Knowledge of MS Outlook
• Intermediate to advanced knowledge of MS Office (word/excel/PowerPoint)
• Proven ability to work independently and as a team member
• Good communication skills (written and oral)
• Good organizational, multi—tasking and time management skills
• Highly responsive, flexible and adaptable
• Proactive thinker/action taker
• Passionate about customer service
• High level of professionalism
• Demonstrated leadership in professional setting
• Demonstrated teamwork and collaboration in a professional setting
• Ability to work with highly confidential material and maintain confidentiality
• Comfortable with technology
• Seeks out challenges and opportunities to grow

Nice To Haves

• Critical thinking skills
• Problem solving skills

Benefits

• Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed