Hospitality Support Staff

Osborne Association Inc • City of Auburn, NY

6d • $18 • Onsite

About The Position

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.

We are seeking a part-time Hospitality Center Worker to join our team. The Hospitality Center Worker welcomes individuals and families to the hospitality centers while providing general oversight of the Hospitality Center during visiting hours.

This position is located in Auburn, NY. Hours will be to 10 hours per week: Sat/Sun 7:30am-12:30pm.

Salary: $18 per hour.

Requirements

• High school diploma or equivalent is required.
• A minimum of one year of customer service and or working with family and children.
• Ability to interact with a multicultural population is required
• Must be able to react to change as the program dictates
• Good organizational, communication and problem-solving skills are necessary
• Must be able to obtain clearance from NYS DOCCS

Responsibilities

• Greet visitors; assist them in signing in and understanding visiting procedures and redirect visitors who may be at the wrong facility or present on a day when their loved one cannot receive a visit.
• Record required daily data in a log; communicate daily data to the supervisor and DOCCS authorities as appropriate.
• Assist with visiting emergencies; communicates information about any emergencies to the supervisor, Department of Corrections and Community Supervision authorities, and others as required.
• Respond to general inquiries for program information.
• Disseminate resource information (approved by the facility Deputy Superintendent for Programs) to visitors.
• Maintain a clean and safe environment in accordance with all infection and safety control policies.
• Report all physical plant problems to the supervisor, when appropriate, and prison authorities.
• Maintain inventory and coordinate purchases with Regional Program Supervisor and Program Coordinator.
• In-person attendance is required to collaborate with co-workers.
• Perform other duties as assigned.

Benefits

• Participation in 403(b) and New York State Paid Sick Leave Pay for part-time employment.
• Career development through ongoing training and individual development plans.
• Opportunity for job advancement and promotions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED