Host / Hostess PM - Nuvole

McKibbon Hospitality•Charlotte, NC

About The Position

The Host/Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests. A Day in the Life: • You will greet all guests as they arrive to the restaurant in a friendly and welcoming manner. • You will assist the servers with side duties to ensure all guest supplies are ready for service. • You may have to operate the Point of Sale system, processing cash and credit card transactions • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will perform other various duties as requested by management.

Requirements

One to two years’ experience in a customer service position
Experience working at a hotel or restaurant establishment (highly desired)
Experience with maintaining safety requirements (highly desired)
The knowledge of maintaining guest satisfaction
The ability to work toward increasing departmental and overall guest satisfaction
The ability to ensure all sanitation practices are followed
The ability to setup attractive food displays
The ability to communicate in a friendly manner with guests
Food preparation skills
Practicing safe work habits and using required safety equipment
The ability to ensure overall guest satisfaction

Nice To Haves

Experience working at a hotel or restaurant establishment (highly desired)
Experience with maintaining safety requirements (highly desired)

Responsibilities

Greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
Assist the servers with side duties to ensure all guest supplies are ready for service.
Operate the Point of Sale system, processing cash and credit card transactions
Clean counters, shelves, furniture, or equipment in pantry or breakfast area.
Clean any spilled items, broken items, and remove trash, when necessary.
Mop or vacuum floors.
Perform other various duties as requested by management.

Benefits

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.