Host/Hostess - Ninfa's Navigation

Ninfa's • Houston, TX

16h

About The Position

The Host/Hostess is the first point of contact for guests and plays a key role in creating a welcoming and organized front-of-house experience. This role is responsible for greeting guests, managing reservations and waitlists, and coordinating table flow to support an efficient and positive dining experience.

Requirements

• Prior hospitality or customer service experience preferred but not required
• Friendly, professional demeanor with strong communication skills
• Ability to multitask and remain calm in a fast-paced environment
• Strong organizational and customer service skills
• Availability to work nights, weekends, and holidays
• Texas Food Handler certification required or ability to obtain within a designated timeframe after hire
• Ability to stand and walk for extended periods
• Ability to lift up to 20 lbs
• Ability to work in a fast-paced environment

Responsibilities

• Greet guests warmly and professionally upon arrival
• Manage reservations, waitlists, and guest seating
• Communicate accurate wait times to guests
• Escort guests to tables and provide menus
• Coordinate with servers and managers to manage table flow
• Answer guest questions and assist with special requests
• Maintain cleanliness and organization of the host stand and lobby areas
• Support the front-of-house team during peak service times

Benefits

• Competitive hourly pay
• Flexible scheduling
• Opportunities for growth and advancement
• Team-oriented and supportive work environment
• Employee dining discounts

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed