Host / Hostess

McKibbon Hospitality • Asheville, NC

5d

About The Position

The Host/Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests.

A Day in the Life:
You will greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
You will assist the servers with side duties to ensure all guest supplies are ready for service.
You may have to operate the Point-of-Sale system (Toast), processing cash and credit card transactions.
You will clean counters, shelves, furniture, and/or equipment to help maintain the cleanliness of the restaurant for both the front and back of house.
You will clean any spilled items, broken items, and remove trash, when necessary.
You will mop or vacuum floors.
You will perform other various duties as requested by management.

Requirements

• One to two years’ experience in a customer service position
• The knowledge of maintaining guest satisfaction
• The ability to work toward increasing departmental and overall guest satisfaction.
• The ability to ensure all sanitation practices are followed.
• The ability to setup attractive food displays
• The ability to communicate in a friendly manner with guests.
• Food preparation skills
• Practicing safe work habits and using required safety equipment
• The ability to ensure overall guest satisfaction.

Nice To Haves

• Experience working at a hotel or restaurant establishment
• Experience with maintaining safety requirements
• Open Table and Toast experience preferred, but not required.

Responsibilities

• Greet guests in a friendly and welcoming manner
• Assist servers with side duties
• Operate the Point-of-Sale system (Toast)
• Process cash and credit card transactions
• Clean counters, shelves, furniture, and/or equipment
• Clean spilled items, broken items, and remove trash
• Mop or vacuum floors
• Perform other duties as requested by management

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance
• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed