Host - BOA Steakhouse

Innovative Dining Group•Napa, CA

11h

About The Position

BOA Steakhouse now accepting applications for HOSTS Innovative Dining Group (IDG), the acclaimed hospitality company behind iconic restaurant brands including BOA Steakhouse, Sushi Roku, and Katana, is bringing its signature energy and culinary innovation to Napa Valley. Known for creating trend-setting dining destinations that blend exceptional cuisine, striking design, and vibrant social atmosphere, IDG is expanding into luxury resort dining with a dynamic new culinary partnership at Casa Mani Resort Napa Valley. At this newly transformed resort in the heart of wine country, IDG is developing a collection of elevated dining experiences rooted in seasonality, craftsmanship, and modern technique. From a signature steakhouse to lively social spaces and locally driven offerings, each concept reflects IDG’s commitment to bold flavor, high-quality ingredients, and unforgettable guest experiences. This is a unique opportunity to join one of Napa Valley’s most anticipated culinary destinations - apply today to join our amazing team! What You’ll Do: A Host’s duties primarily focus on ensuring that guests have a positive experience as soon as they walk through the door. Responsibilities include answering the phone, making reservations, greeting and seating guests, and answering questions about menu items and other general inquiries. Other specific hosting duties may include assisting management with administrative tasks and setting tables for guests.

Requirements

2 years of previous and relevant experience in a high-end, high-volume restaurant.
Ability to multi-task and work efficiently under pressure
Strong communication skills, both with guests and teammates
A positive, upbeat attitude with a strong work ethic
Flexible availability to work days, nights, weekends – we’re looking for team players who can adapt to the flow of the restaurant
A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding role
Must be 18 years or older

Responsibilities

Warmly and graciously greet all guests upon arrival and explain our restaurant concept
Seat parties based on guest preferences and balance customer flow in server sections
Upon seating, offer guests a menu and inform them of their server’s name
When immediate seating is limited, record guest names and the number of people in the party
Provide guests with estimated waiting time and always maintain a professional, courteous attitude when confronted with hostile, impatient or irate guests
Accommodate special seating requests for guests whenever possible
Inspect table for proper presentation and completeness
Clean menus of food and stains
Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”
Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
Embody and deliver on exceptional service and hospitality