Hostperson II (Internship)

AccorHotel

8h • $24 - $24

About The Position

During a 6-12 week paid internship, you will create an elevated Food & Beverage guest experience by delivering personalized service that exceed guest expectations in an elevated luxury environment.

Requirements

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

Nice To Haves

• Ability to speak other languages and basic understanding of local languages will be an advantage

Responsibilities

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
• Prepare appropriately for anticipated dining traffic by creating communication for servers & designating server section assignments.
• Ensure guests receive warm welcome, timely service and a fond farewell using guest names to offer a personalized service
• Maintain menus to ensure we always have an adequate clean supply
• Ensure cleanliness & orderliness of host stand including surrounding work areas.
• Control the flow of service in the dining outlet by seating guests in station rotation while maintaining the guest center reservation management system (Open Table)
• Handle reservation inquiries, take incoming telephone calls, note special requests by guests and indicate special attention to VIP guests
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Be well versed in hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Benefits

• benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana
• Preferred provider medical/drug/vision benefits starting at competitive prices for employees
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
• Complimentary meals in our employee dining facility

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed