Hotel Ambassador- Full Time, Hotel Front Operations (Harrah's SoCal)
About The Position
In conjunction with the other members of the hotel operations team, Hotel Ambassadors provide fun hospitality in a friendly manner in accordance with the Harrah’s Resort Southern California Family Style Service standards. Greets and assists each guest in a friendly and courteous manner when registering them and checking them out, as well as providing information and directions to guests regarding all services available on property. Takes ownership of guest challenges and resolves guest issues using service recovery tools. “Join us in our battle against boredom! Creativity, innovation and inspiration welcome!” Are you ready to take a step in the fun direction? Join the team at the fourth largest resort property in San Diego County! Why would you to want to join our team? At Harrah’s Resort Southern California, making grownups smile is what we do best, which is why we stack our dream team with passionate, energetic, Funmakers. It’s a place where creativity, innovation and inspiration are always welcome! We provide a funner (we are in Funner, California after all!) culture which encourages and celebrates people being the best that they can be. It’s a special environment that you can’t find anywhere else!
Responsibilities
- Greets and assists each guest in a friendly and courteous manner when registering them and checking them out
- Provides information and directions to guests regarding all services available on property
- Takes ownership of guest challenges and resolves guest issues using service recovery tools
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
