Hotel Front Desk Agent

Landry's, LLC. • Biloxi, MS

2d • $13 - $13

About The Position

Check guests in and out of hotel as needed in an efficient manner with needs of the guests servicing the primary consideration.

Requirements

• A high school diploma or GED equivalent.
• Trade school or vocational/technical training in hotel and motel management.
• One year experience in a high-volume hotel as a desk clerk or reservationist.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and teamwork.

Responsibilities

• Responsible for registering all guests in and out of the hotel.
• Ensuring that all proper credit and pertinent information is obtained.
• Responsible for issuing safety deposit boxes.
• Prepare daily cash reports, balancing payments and disbursements.
• Assists reservations by accepting and confirming reservations.
• Performs duties as cashier, petty cash, and other cash transactions according to front office procedures.
• Responsible for operating bank.
• Assure the safety and security of guests and team members.
• Other duties as assigned.

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED