Hotel General Manager

By the Sea ResortsPanama City Beach, FL
1d

About The Position

We’re hiring a hands-on General Manager to lead the reopening of an independent hotel in Panama City Beach following a renovation closure. This is a build-and-lead role for an operator who can recruit and train a team, create simple operating systems, and drive profitable performance in a mid-market environment. We’re not looking for a “luxury playbook.” We need a practical leader who understands beach-market realities: seasonality, staffing challenges, guest expectations, and running a clean, efficient operation that wins on value and consistency.

Requirements

  • Proven Hotel General Manager experience (or strong AGM/ops leader ready to step up) with evidence of:
  • Reopening after renovation/closure and/or new opening / turnaround experience
  • Strong team builder and coach: can recruit fast, train consistently, and retain staff.
  • Financial fluency: confident with RevPAR, CPOR, labor %, purchasing, budgets, forecasting, and reading P&Ls.
  • Comfortable in a truly hands-on environment—leads from the floor and sets the pace.
  • Strong owner communication and reporting discipline.

Nice To Haves

  • Panama City Beach / Emerald Coast market familiarity is a plus.

Responsibilities

  • Reopening Leadership (Pre-Open → Stabilize)
  • Build and execute the reopening plan and readiness timeline through opening day and the first 90–180 days.
  • Coordinate punch-list completion, vendor readiness, and operational setup (systems, supplies, contracts, service standards).
  • Create “opening week” workflows: staffing plans, training calendar, daily checklists, guest recovery process, safety and security routines.
  • Partner closely with ownership and renovation partners, maintaining clear reporting and accountability.
  • People, Culture & Training Recruit, hire, onboard, and retain a full team (department heads and line-level).
  • Mentor managers and build a culture of consistency, accountability, and pride.
  • Implement clear training standards for guest service, cleanliness, and maintenance response.
  • Build schedules and staffing models that balance service delivery with labor discipline.
  • Revenue & Market Execution Drive revenue performance with strong understanding of RevPAR , ADR, occupancy, comp set dynamics, and channel mix.
  • Coordinate marketing and online reputation management (reviews, response cadence, service recovery).
  • Financial & Operational Performance Own the property’s financial performance and daily controls:
  • Strong command of CPOR, labor productivity, purchasing controls, and flow-through Budgeting and weekly performance reporting Inventory and invoice discipline; vendor negotiation
  • Ensure operational excellence across housekeeping, front office, and maintenance.
  • Maintain compliance standards and risk management (life safety, security, cash handling).

Benefits

  • Independence and autonomy: build systems that work for this hotel and this market.
  • Meaningful impact: lead the reopening and shape the culture from day one.
  • Direct partnership with ownership with clear goals and accountability.
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