Hotel Night Audit - Part Time

River Link HotelsElmsford, NY
143d

About The Position

Days Inn Elmsford is hiring for energetic individuals who are a team player for a Night Auditor position at the hotel. This shift is an overnight 11pm-7am position. Previous Wyndham experience preferred but not needed - can train - must be proficient with computers and a fast-paced environment. Must be able to multi-task. This can be a full time or part time position.

Requirements

  • Proficient with computers
  • Ability to multi-task
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer.

Nice To Haves

  • Previous Wyndham experience preferred but not needed.

Responsibilities

  • Register and assign rooms to guests of the hotel.
  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Keep records of room availability and guests' accounts.
  • May make, confirm and cancel reservations for guests.
  • Compute bill, collect payment and make change for guests.
  • May post charges such as room, food, liquor or telephone by hand or machine.
  • Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.
  • Ensures rooms and services are correctly accounted for within guest statement.
  • Properly accounts for services provided by the hotel.
  • Assists guests with check out payments or charges.
  • Verify customers' credit and establish how the customer will pay for the accommodation as stated in the SOP.
  • Account for all cash and make deposits in accordance with hotel and company policies.
  • Record guest comments or complaints, referring guests to managers as necessary.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer.
  • Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.
  • Help with other departments as needed.
  • Setup breakfast.
  • Wash/fold PM laundry.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

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