Hotel Night Auditor

Donohoe Hospitality Services • Chevy Chase, MD

6d • $19 - $21 • Onsite

About The Position

The Night Auditor is responsible for overseeing overnight hotel operations and
ensuring that all financial transactions are accurately audited, balanced, and
recorded. This role prepares daily operational reports, reconciles departmental
accounts, and provides attentive guest service by handling late-night requests,
check-ins, and transactions.

Requirements

• Previous hotel or front desk experience preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm, professional, and solution-oriented in high-pressure situations.
• Strong attention to detail and problem-solving abilities.
• Basic computer skills and familiarity with hotel systems preferred

Responsibilities

• Serve as Manager on Duty during the overnight shift, representing the hotel in all operations.
• Monitor overnight activity and communicate key updates to hotel leadership and team members.
• Ensure the safety, security, and comfort of guests and associates throughout the shift.
• Audit, post, and balance all daily room charges and outstanding transactions.
• Reconcile cash and credit transactions against daily revenue reports.
• Verify and prepare registration materials for arriving guests.
• Operate the hotel phone system, including transferring calls and taking messages.
• Manage guest reservations, including new bookings, modifications, and cancellations.
• Perform guest check-in and check-out in accordance with hotel and brand standards.
• Address guest inquiries, requests, and concerns, coordinating with other departments as needed.
• Report maintenance and housekeeping issues to the appropriate departments promptly.
• Provide guests with information about hotel services, amenities, and local attractions.
• Generate, review, and distribute required nightly and daily reports.
• Verify the accuracy of all front desk transactions from prior shifts.
• Complete end-of-day processes, including daily income and Food & Beverage revenue reports.
• Maintain the cleanliness and organization of the Front Office area.
• Perform cashiering duties, including processing payments and posting miscellaneous charges.
• Follow all safety, security, and emergency procedures to protect guests and staff.

Benefits

• health, dental, and vision insurance
• leaves of absence
• retirement plans
• paid time off
• hotel room discounts
• daily pay access

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed