Hotel Restaurant Food Runner/Expo

McKibbon Hospitality • Charlotte, NC

3d

About The Position

The Expediter and Busser assist the Food & Beverage Team in providing customized beverage service to each customer in a friendly, energetic and timely manner. Responsible for helping to clean and maintain the bar area. Associates are passionate about guest service and have the ability to communicate effectively and multitask. The ideal Associate takes ownership of a situation and follows up on every request. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.

A Day in the Life:
You will approach each guest interaction with the mindset of exceeding guest expectations
You will embrace the culture personifying it in daily interactions with guests and associates alike
You will help create an energized bar experience through friendly and personalized service
You will assist with the organization and cleanliness of the bar/restaurant operation
You will clean dishes, glassware and silver as needed
You will sweep, mop and wipe restaurant and bar area as needed
You will stock product as needed
You will take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are at their peak at all times
You must be able to work a flexible schedule, including shift work, evenings, and weekends
You will regularly lift trays of beverages or food items weighing up to 50-lbs. on a regular and continuing basis
You will organize and run cold/hot food from multiple areas in a timely and efficient manner
You will assist servers and management bus, clear, sanitize and reset tables for service
You will stock and keep designated expo and bussing areas free of debris and clutter
You will assist guests with any and all needs as requested within the scope of our availability
You will complete running side work, and closing duties as defined by a supervisor or manager
Loading food trays, running if necessary
Communicate with cooks and servers regarding food modifications or special needs and allergies
Verifies all food items on tray for ticket
Ensures the integrity of stored food items on the Expo station
Communicate orders and information between the front of house and back of house
Assure food quality, temperature, and presentation, garnish if needed
Assure timely arrival of food to the guests
Possess a complete understanding and knowledge of all food offerings
Be engaging with guests while presenting food items
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements

• The ability to work a flexible schedule, including shift work, weekends, and holidays
• The legal ability to serve alcohol in the State/Province
• Knowledge of state and local guidelines regarding service of alcohol
• The ability to lift trays of beverages or food items weighing up to 50 lbs. on a regular basis
• The ability to help create an energized bar atmosphere through friendly and personalized service
• Being a motivated self-starter

Nice To Haves

• Food safety certification and/or alcohol service training recommended

Responsibilities

• assist the Food & Beverage Team in providing customized beverage service
• clean and maintain the bar area
• clean dishes, glassware and silver as needed
• sweep, mop and wipe restaurant and bar area as needed
• stock product as needed
• organize and run cold/hot food from multiple areas in a timely and efficient manner
• assist servers and management bus, clear, sanitize and reset tables for service
• stock and keep designated expo and bussing areas free of debris and clutter
• assist guests with any and all needs as requested within the scope of our availability
• complete running side work, and closing duties as defined by a supervisor or manager
• load food trays, running if necessary
• communicate with cooks and servers regarding food modifications or special needs and allergies
• verify all food items on tray for ticket
• ensure the integrity of stored food items on the Expo station
• communicate orders and information between the front of house and back of house
• assure food quality, temperature, and presentation, garnish if needed
• assure timely arrival of food to the guests
• possess a complete understanding and knowledge of all food offerings
• engage with guests while presenting food items

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance
• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed