Hotel Shuttle Driver

McKibbon Hospitality • Orlando, FL

1d

About The Position

The Shuttle Driver is responsible for picking up and dropping off guests at various locations as well as assisting with luggage to and from rooms during check-in and check-outs when needed. This position requires an exceptional level of customer service, valid Driver’s License, and a clean driving record.
A Day in the Life:

Hotel Shuttle Driver will provide exceptional customer service when transporting guests to and from the hotels.
You will serve as the guest’s first impression and ensure that the guest’s arrival experience from the airport is of the highest customer service experience.
Shuttle driver will explain the features of the hotel and the local area.
You will deliver faxes, packages, suitcases, and trunks.
Shuttle driver will keep record of calls for service.
You will greet guests at front door or car upon arrival.
You will assist the front desk at the hotel during down times by answering phones, stocking the suite shop, answering guest questions, and stocking the coffee station.
You will maintain the image of the hotel by appearing presentable, well-groomed, and in a pressed uniform.

Requirements

• Valid Driver’s License with no accidents in the last 6 months
• A high school diploma or equivalent vocational training certificate
• The ability to perform basic math skills
• Strong written and verbal communication skills
• The ability to provide excellent customer service and maintain a professional demeanor at all times
• The ability to input and access information in the property management system/point-of- sales system
• The ability to maintain the safety and security of guests at all times

Responsibilities

• picking up and dropping off guests at various locations
• assisting with luggage to and from rooms during check-in and check-outs when needed
• transporting guests to and from the hotels
• explain the features of the hotel and the local area
• deliver faxes, packages, suitcases, and trunks
• keep record of calls for service
• greet guests at front door or car upon arrival
• assist the front desk at the hotel during down times by answering phones, stocking the suite shop, answering guest questions, and stocking the coffee station
• maintain the image of the hotel by appearing presentable, well-groomed, and in a pressed uniform

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance
• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan, 50% matching up to 10% of compensation
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts
• Any state specific holiday, vacation or benefit requirements will apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees