Hotline Clinical Specialist

University of California San Francisco • San Francisco, CA

19d

About The Position

Responsible for developing professional health education programs and providing quality educational experiences for learners. As a recognized expert, leads the most complex strategizing and planning that has critical impact throughout the organization. Leads continuous program improvement efforts to increased educational quality and operational efficiency. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $110,400 - $235,400 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
The National Clinician Consultation Center (NCCC) at the Department of Family & Community Medicine (FCM) provides immediate, state-of-the-art HIV/AIDS-related clinical consultation to health care providers (physicians, nurse practitioners, physician assistants, pharmacists and other health care professionals) across the country through six telephone and online consultation services:
HIV/AIDS Management Consultation Service (Warmline): 6:00 am - 5:00 pm PST Post-Exposure Prophylaxis Consultation Service (PEPline): 6:00 am – 5:00 pm PST Perinatal HIV Consultation and Referral Service: 24/7 Hepatitis C Consultation Service: 6:00 am – 5:00 pm PST Pre-Exposure Prophylaxis Consultation Service (PrEPline): 6:00 am – 5:00 pm PST Substance Use Warmline: 6:00 am – 5:00 pm PST.
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

Requirements

• Minimum 5 years of prior experience providing reproductive health clinical services, including diagnosis/evaluation of early pregnancy and related complications, and complex contraception management
• Minimum 5 years prior experience critically assessing the available clinical evidence base, including analysis of clinical studies as well as new developments and approaches in clinical practice and/or consultation
• Highly developed interpersonal skills.
• Strong diplomacy skills and ability to develop strong working relationships with department, leadership, subject matter experts and external agencies.
• Proven ability to advise and influence all levels of leadership and staff
• Demonstrated competence in the following areas: clinical practice, communication, clinical case management, leadership, problem identification and resolution, and clinical teaching/training
• Demonstrated ability to document encounters accurately and in a timely manner
• Expert knowledge of current and emerging educational technologies to enhance teaching and learning practices.
• Expert ability to facilitate educational technology opportunities using technology-based solutions
• Prior experience training/educating diverse groups of clinical learners
• Direct or previous experience working in states with minimal access to reproductive health care services
• Experience working cross-functionally with clinical and non-clinical stakeholders
• Doctoral degree in medicine
• Valid California MD/DO License

Responsibilities

• Responsible for developing professional health education programs and providing quality educational experiences for learners.
• Leads continuous program improvement efforts to increased educational quality and operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree