House person

Sage HospitalityAlexandria, VA
2d

About The Position

Sage Hotel Management is currently seeking experienced House Person for the Historic Alexandrian Hotel, in Alexandria, VA. At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Sage’s vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today! Descripción general del trabajo Mantiene la limpieza y el orden en el vestíbulo y las áreas comunes para los huéspedes. Brinda un servicio rápido y cortés a los huéspedes.

Requirements

  • No formal education necessary.
  • No experience required
  • Ability to comply with appearance standards.
  • Ability to communicate with guests and co-workers

Responsibilities

  • Walk all assigned floors at the beginning and end of the shift; remove newspapers and service trays, empty trash receptacles
  • Remove trash and/or linen and note any areas needing immediate cleaning.
  • Clean all public areas in the prescribed manner while following safety procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
  • Remove soiled linen, terry and trash from service areas and transport to appropriate locations in the prescribed manner.
  • Assist room attendants as needed
  • Stock linen and supply closets to ensure par inventories.
  • Report any lost/found items, damage or merchandise problems to supervisor or manager.
  • Respond to guest requests and questions and report guest problems and complaints in a hospitable manner to ensure guest satisfaction.
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