Housekeeper

Resolute Road Hospitality•Boise, ID

About The Position

The SpringHill Suites by Marriott Boise West/Eagle is looking to add to our hospitality family! Located on the west side of Boise near the Boise Research Center, this all-suite hotel offers a modern, comfortable stay for both business and leisure travelers. Guests enjoy amenities like complimentary breakfast, an indoor pool, and easy access to nearby dining, outdoor recreation, and local attractions. If you’re ready to grow your career in hospitality with a strong Marriott brand and a great team, we’d love to meet you! Summary At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences. Your Role As Housekeeper, you’ll be responsible for the cleanliness, appearance, and readiness of guest rooms and public areas. You’ll follow established processes to ensure rooms are properly prepared and maintained according to brand standards. This role is ideal for someone who brings Grit to every shift, works Stronger Together with the team, and takes pride in delivering service with Integrity.

Requirements

Familiarity with housekeeping tools, cleaning products, and safe handling procedures
Attention to detail and pride in delivering high quality work
Ability to work independently and manage time effectively
Team oriented mindset with strong communication skills
Physical ability to meet job demands (lifting, standing, bending, kneeling)
Basic English comprehension preferred; bilingual skills are a plus
Able to work in a fast-paced environment and adapt to changing priorities
High school diploma or GED preferred
Previous housekeeping or hospitality experience preferred
Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role.

Responsibilities

Clean guest rooms and bathrooms: make beds, vacuum, dust, sanitize, and restock supplies
Replenish linens, amenities, and guest essentials
Clean assigned public areas (e.g., hallways, lobbies, restrooms, meeting rooms)
Stock housekeeping cart with approved cleaning products, linens, and guest supplies
Report maintenance issues, safety concerns, or damaged items to the supervisor promptly
Log and turn in lost and found items following hotel policy
Follow safety protocols and chemical handling guidelines
Attend pre-shift meetings to review assignments and daily updates
Assist with deep cleaning projects and turndown service as assigned
Complete assigned tasks within allotted time per room (Minutes Per Room or MPR)
Deliver friendly and respectful guest service throughout interactions
Adhere to all Resolute Road Hospitality policies and procedures
Other duties as assigned