Housekeeping Janitorial Manager Hands On - Capital City Mall

SMS Holdings • Lower Allen Township, PA

19d

About The Position

Manages, supervises and coordinates activities of workers engaged in
cleaning and maintaining premises of commercial, retail, airports, hospitality,
healthcare, convention centers/arenas or other establishments such as schools,
stores, or auditorium sby performing the following duties.

Essential Duties and Responsibilities include the following: Other duties may be
assigned.

· Manages relationship with customer -- responding to requests, anticipating
needs, and recommending additional services when appropriate.
· Assigns tasks to workers, and inspects completed work for conformance to
standards.
· Issues supplies and equipment.
· Resolves workers' problems or refers matters to corporate Human Resources
Department.
· Records employees' hours worked on time cards or through e-Time.
· Submits requests for repair of cleaning equipment to Divisional Vice
President/Manager.
· Requisitions cleaning supplies and equipment through on-line purchasing
system.
· Performs duties of workers supervised, including but not limited to operating
basic cleaning machine, propane buffers, low speed buffers, auto scrubbers,
various lifts, pressure washer, and business machines.

Supervisory Responsibilities: Manages subordinate managers or supervisors who
supervise employees. Carries out supervisory responsibilities in accordance with
the organization's policies and applicable laws. Responsibilities include
interviewing, hiring, and training employees; planning, assigning, and directing
work; appraising performance; rewarding and disciplining employees; addressing
complaints and resolving problems.

Work Environment: The work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.While
performing the duties of this job, the employee is frequently exposed to toxic
or caustic chemicals and vibration. The employee is occasionally exposed to work
in high, precarious places. The noise level in the work environment is sometimes
loud.

Physical Demands: The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to
stand; walk; use hands to finger, handle, or feel; reach with hands and arms and
talk or hear. The employee is frequently required to stoop, kneel, crouch, or
crawl. The employee is occasionally required to sit and climb or balance. The
employee must frequently lift and/or move more than 100 pounds. Specific vision
abilities required by this job include Close vision, Distance vision, Peripheral
vision, Depth perception and Ability to adjust focus.

Requirements

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Intermediate computer skills required. Knowledge of Microsoft Office software; Excel, Word, Outlook.

Responsibilities

• Manages relationship with customer -- responding to requests, anticipating needs, and recommending additional services when appropriate.
• Assigns tasks to workers, and inspects completed work for conformance to standards.
• Issues supplies and equipment.
• Resolves workers' problems or refers matters to corporate Human Resources Department.
• Records employees' hours worked on time cards or through e-Time.
• Submits requests for repair of cleaning equipment to Divisional Vice President/Manager.
• Requisitions cleaning supplies and equipment through on-line purchasing system.
• Performs duties of workers supervised, including but not limited to operating basic cleaning machine, propane buffers, low speed buffers, auto scrubbers, various lifts, pressure washer, and business machines.

Benefits

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, sick time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (salaried positions only), Bereavement Leave, Jury Duty Leave.
• Bonuses: Employee Recognition Awards, Employee Referral Bonus Program (hourly employees only), Bonus Program (designated management and executive level positions only).
• Other: 401K Retirement Savings Plan, Vehicle Allowance (DM positions and above only).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED