Housekeeping Office Coordinator
About The Position
The Housekeeping Office Coordinator ensures that the cleaning staff meets timelines, stocks cleaning supplies and equipment, and making sure the team is current on all policies and standards for cleaning. Handles all calls for the housekeeping department and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for guests, runs sold room reports, verify room status, prioritize room cleanings, and update status of departing guest rooms, processes requests and delegates work assignments in a timely manner, follow up with the guest to ensure their satisfaction, responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day operational concerns, takea a lead role in the coordination of all Housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.
Requirements
- Must be 18 years of age
- High School diploma or GED
- At least 1-year experience in housekeeping or custodial required
- Must have excellent organizational skills with the ability to prioritize tasks and manage time effectively
Responsibilities
- Ensures cleaning staff meets timelines
- Stocks cleaning supplies and equipment
- Ensures team is current on all policies and standards for cleaning
- Handles all calls for the housekeeping department
- Ensures all messages, information and requests are logged, communicated promptly and accurately
- Runs sold room reports
- Verifies room status
- Prioritizes room cleanings
- Updates status of departing guest rooms
- Processes requests and delegates work assignments
- Follows up with guests to ensure satisfaction
- Communicates all operational concerns to the leadership team
- Proactively addresses any day-to-day operational concerns
- Coordinates all Housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
