Housekeeping Supervisor (PM)- DoubleTree by Hilton Chicago Magnificent Mile

Hilton•Chicago, OH

2d•$25•Onsite

About The Position

EOE/AA/Disabled/Veterans In the heart of downtown, the DoubleTree by Hilton Chicago Magnificent Mile just completed a $35 million guestroom, meeting and public space renovation. We are ideally located near the city’s business district and the nearby McCormick Place convention center. Great Place to Work and Fortune named Hilton the #1 Best Big Company to Work for in 2021! Due to increasing business demand, we are hiring! We are currently seeking a PM Housekeeping Supervisor, with the ideal candidate will have 1 or more years of hotel housekeeping experience. Supervisor experience is preferred. The ideal candidate will be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a great opportunity for those who want to grow and gain more experience in our industry, If you’re ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team! APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.

Requirements

Since being founded in 1919, Hilton has been a leader in the hospitality industry.
Today, Hilton remains a beacon of innovation, quality, and success.
This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability

Nice To Haves

1 or more years of hotel housekeeping experience.
Supervisor experience is preferred.

Responsibilities

Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
Assess inventory of, assign for cleaning and inspect rooms
Verify and report status and/or discrepancies of rooms
Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
Perform Room Attendant and/or Houseperson duties, as needed
Assist in performance evaluations of Room Attendants and Housepersons, as needed
Respond to special guest requests in a timely, friendly and efficient manner

Benefits

Complimentary Meals in the Team Member Restaurant
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family – subject to Collective Bargaining Agreement rules
Mental health resources including Employee Assistance Program
Paid Vacation and Sick or Personal Days, based on Collective Bargaining Agreement rules
Go Hilton travel program\: 100 nights of discounted travel
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Group
Recognition and rewards programs