Housekeeping Supervisor - Holiday Inn Express & Suites Jacksonville

Golder Hospitality•Jacksonville, IL

5h•Onsite

About The Position

If you enjoy being a part of a team, are hard-working, have a positive -can do attitude and strive to deliver exceptional customer service each day, we welcome for you to join our team. Must be available evenings, weekends and holidays. The primary responsibility of the Housekeeping Supervisor position is to inspect guest rooms and public areas of the hotel as well as cleaning guest rooms to ensure hotel's standards are being met for cleanliness and condition. The Essential Functions of the Housekeeping Supervisor position include: Perform opening tasks for the department as described in the Housekeeping Operations manual. Consistently monitor the progress and performance of Room Attendants, Housepersons and Laundry. Assist in correcting performance as necessary through coaching and training. Report maintenance deficiencies using Work Order system. Assist Room Attendants, Housepersons and Laundry in completing tasks as necessary. Complete daily tasks as described in the Housekeeping Supervisor checklist. Supportive Functions: Assist all guests as necessary to ensure a positive experience Any other tasks as requested by direct supervisor or other hotel management staff.

Requirements

Able to bend, stoop, kneel, and reach over shoulders repetitively.
Able to push, pull and lift up to 50 pounds.
Able to effectively interact with Team Members and guest.
Must be available weekends and holidays.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Our hotel functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Nice To Haves

Comparable hotel size and scope of experience preferred

Responsibilities

Perform opening tasks for the department as described in the Housekeeping Operations manual.
Consistently monitor the progress and performance of Room Attendants, Housepersons and Laundry.
Assist in correcting performance as necessary through coaching and training.
Report maintenance deficiencies using Work Order system.
Assist Room Attendants, Housepersons and Laundry in completing tasks as necessary.
Complete daily tasks as described in the Housekeeping Supervisor checklist.
Assist all guests as necessary to ensure a positive experience
Any other tasks as requested by direct supervisor or other hotel management staff.