Housekeeping Supervisor

Resolute Road Hospitality•Boise, ID

About The Position

The SpringHill Suites by Marriott Boise West/Eagle is looking to add to our hospitality family! Located on the west side of Boise near the Boise Research Center, this all-suite hotel offers a modern, comfortable stay for both business and leisure travelers. Guests enjoy amenities like complimentary breakfast, an indoor pool, and easy access to nearby dining, outdoor recreation, and local attractions. If you’re ready to grow your career in hospitality with a strong Marriott brand and a great team, we’d love to meet you! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW Responsible for helping administer and coordinate housekeeping functions in assigned sections. Responsible for helping inspect guest rooms and ensuring they are cleaned up to standards, assist housekeepers as needed, provide necessary training. Responsible for assisting the Housekeeping Manager.

Requirements

High school diploma or GED required
1-2 years of experience in a hotel or related field required
Must work well in high pressure situations
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of success in this role. If the Housekeeping Lead is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment.
E-Verify
Resolute Road Hospitality utilized E-Verify for all employment verification.

Nice To Haves

Previous supervisory responsibilities preferred

Responsibilities

Assist with the daily operations of the housekeeping department and onsite laundry facility including scheduling and payroll.
Assist with the sourcing, interviewing, culture training and ongoing development of housekeeping department, with a focus on team member satisfaction, productivity, and guest satisfaction.
Manage and track inventory (guestroom amenities, linen, terry, laundry facilities, and cleaning supplies) and order needed supplies and amenities on monthly/quarterly basis.
Interact with all associates in the housekeeping department providing ongoing and systematic feedback and performance evaluation.
Issue daily assignments to all housekeepers and laundry attendants.
Assist with the maintenance of the Lost and Found program.
Develop, implement, and maintain an ongoing general cleaning program.
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Inspect staff’s work performance within the assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants’ carts are clean and restocked.