Houseperson - Embassy Suites by Hilton Portland Downtown
About The Position
The Embassy Suites Hilton Portland Downtown is looking for a Houseperson. At our luxurious boutique hotel, we are the only Embassy Suites member of Historic Hotels of America, with a building decor blending original architecture with modern convenience. We're within a mile of the convention center, Moda Center, and several theaters. Built in 1912, the old Multnomah Hotel building combines original architecture and features with modern comfort and is only two blocks from the city's Max Light Railway System. The ideal candidate will take pride in maintaining cleanliness and organization throughout designated hotel areas, respond to guest needs with urgency and professionalism, and play a key role in delivering exceptional service and supporting the hotel's continued success. Shift Pattern: Full-Time Required availability: 2:30 PM – 11:00 PM shifts. Flexibility to support overnight shifts as business needs arise is preferred. Hourly Rate: $18.00 per hour What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Requirements
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Responsibilities
- Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
- Greet guests in a friendly manner
- Report maintenance deficiencies and items in need of repair
- Stock and maintain supply rooms, as needed
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
- Deliver guest requests and assist in cleaning guest rooms, as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
