Housing Coordinator

Community Economic Defense Project•Denver, CO

1d•Hybrid

About The Position

In this dynamic role, you'll manage housing paperwork, assess voucher eligibility, and maintain accurate records of recipients and their housing status. Collaboration with landlords and property managers to ensure compliance, offering guidance to voucher recipients, conducting property inspections, and resolving conflicts are key responsibilities. You'll also work with government and community organizations to promote affordable housing options, staying updated on housing policies, ensuring program compliance, and preparing necessary reports.

Requirements

Experience working with people who are experiencing homelessness or who have come from homelessness is preferred.
Sound critical thinking and decision-making skills to ensure HUD regulations are being followed while also being sensitive to the needs of participant households and their landlords.
Consistently superb technical and customer service skills that would include effective interpersonal communication and active listening skills that demonstrate a high degree of emotional intelligence.
Experience and ability to work in an agile environment
Experience maintaining a high level of confidentiality and professionalism in handling sensitive client information.
Excellent time management and organizational skills. This would include being able to prioritize, schedule, and coordinate multiple responsibilities simultaneously.
Reliable transportation required

Nice To Haves

Bilingual candidates preferred.

Responsibilities

Research, monitor, and properly interpret HUD rules and regulations for various housing programs. These programs may include Housing Choice Voucher, State Housing Voucher, Emergency Housing Voucher, Rapid Rehousing, and others.
Conducts housing orientations, Housing Quality Standards inspections, lease-ups, tenant conferences, annual re-certifications, interim re-certifications, and calculates repayment agreements for housing programs, promptly, maintaining a caseload of 130 - 150 households.
Outreach and engage program participants on an as-needed basis. This may include meeting with program participants in the office, on the streets, in the shelters, at places of employment, virtually, or in their rental units to ensure housing program activities are completed.
Identify and collaborate to resolve conflicts with and between landlords, program participants, and case managers. This will include rent and lease negotiations per CEDP, HUD, and DOH procedures.
Collaborates with case managers, other CEDP staff, and outside agencies as necessary, to ensure housing stability for the household.
Monitors and documents rental units that fail inspection. Imposes sanctions of rent abatement for units not meeting repair deadlines.
Demonstrates competency in and maintains housing databases. This may include data entry into multiple systems: HMIS, HubSpot, Microsoft Office, Google Suite, Elite, and others.
Participates in CEDP’s ongoing efforts to improve upon existing processes by maintaining openness and curiosity about processes, systems, and technologies
Conducts household rent calculations in accordance with funder and HUD regulations. This will include documenting (1) income verification (2) payment standards/FMRs (3) utility allowances (4) contract rents (5) total tenant payments (6) housing assistance payments and (7) final tenant rent.
Maintains a work environment that is marked by respect for others; that values inclusiveness and builds workforce diversity; and that fosters cooperation and teamwork.
Demonstrates a respectful attitude towards partners and coworkers that promotes teamwork, open communication, and effective customer service.
Performs other duties as assigned by the supervisor