Housing Coordinator - Remote - AZ

Blue Cross Blue Shield of Arizona • Phoenix, AZ

4d • Remote

About The Position

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements: Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month Onsite: daily onsite requirement based on the essential functions of the job Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week. This remote work opportunity requires residency, and work to be performed, within the State of Arizona. PURPOSE OF THE JOB The Housing Coordinator provides ongoing care coordination for members experiencing homelessness or housing instability and serves as the subject matter expert for key housing programs and resources, including the AHCCCS Housing Program, coordinated entry sites, HUD, Section 8, transitional housing, and emergency shelters. This position works in collaboration with the Housing Specialist and Care Management department.

Requirements

• 3 years of experience in the behavioral health, public health, or healthcare administration field
• Bachelor’s degree in public health, behavioral health, or related field
• Excellent written and verbal communication skills
• Ability to interact respectfully with diverse populations
• Advanced skills in report design and presentation
• Advanced knowledge of Microsoft Word, PowerPoint and Excel
• Experience with electronic medical record (EMR) or similar software
• Experience in delivering and coordinating housing services
• Knowledge of evidence-based practices related to permanent supportive housing
• Knowledge of the Homeless Management Information System (HMIS)
• Knowledge of federal, state, and local housing resources, including the AHCCCS Housing Program
• Knowledge of AHCCCS contract requirements, policies and procedures
• Initiates and maintains collaboration with diverse staff and community partners
• Ability to manage competing demands and adapt to changes

Nice To Haves

• 1 year of experience providing housing coordination for individuals experiencing homelessness or housing instability to federal, state, and local resources.

Responsibilities

• Engage collaboratively with AHCCCS, Statewide Housing Administrator, and community stakeholders to address prioritized housing needs for members
• Coordinate care for members experiencing homelessness and housing instability
• Attend local Continuum of Care meetings across northern and central Arizona
• Serve as a subject matter expert in permanent supportive housing and housing resources in the service area
• Provide education, training and oversight to team members, internal colleagues, and external community partners
• Collect and report data related to members experiencing homelessness and housing instability
• As some local travel is required with this role, the employee must have a Valid Arizona Driver’s license
• Perform all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees