Housing Navigator

Community Hope•Parsippany-Troy Hills, NJ

19h

About The Position

Assisting veterans and their families with finding affordable, safe, and stable permanent housing in the community within the Bringing Veterans Home (BVH) Program. The catchment area that this position covers involve the following counties: Hunterdon, Morris, Somerset, Sussex, Warren.

Requirements

Master’s Degree in Social Work, Psychology, Counseling, Mental Health, Human Services, or a related discipline.
3 years administrative experience in a human service or related setting.
Knowledge of veterans’ issues, mental illness, addiction, and PTSD.
Knowledge of or training in substance use, mental health, homelessness, or human services.
Must possess a valid driver’s license; NJ Driver’s license in good standing.

Responsibilities

Develops relationships with landlords, realtors, brokers, and property managers.
Work directly with veterans in identifying and securing suitable housing.
Conduct housing searches for applicants; Assist veterans with housing applications.
Meet with participants in community settings such as shelters, jails, hospitals, and private residences.
Prepare households for successful tenancy utilizing their voucher, including explaining the requirements of their lease, local tenant laws, and expectations for successful tenancy.
Coordinate closely with other components such as rapid rehousing, emergency shelter, and DCA’s Housing Authority to ensure a smooth transition for veterans into permanent housing.
Collaborate closely with landlords and case managers to mediate landlord-tenant issues and ensure successful tenancies.
Provide ongoing support to both veterans and landlords to ensure housing stability.
Documents service delivery and maintains accurate, timely, and detailed records.
Provides advocacy, linkage, and referrals for permanent housing.
Acts as a mediator between veteran/family and landlords, realtors, real estate brokers, housing authority personnel, property managers, and any other housing professionals.
Acts as liaison between HUD-VASH staff and veteran.
Works collaboratively with VA staff.
Tracks referral, intake and enrollment activities in the electronic health record.
Transports, as needed, veterans in agency vehicles in a safe, cautious, and responsible manner.
Implements fire and life safety standards.
Attends and organizes outreach events in the community.