Housing Placement Case Manager - Westland Shelter

Samaritas•Westland, MI

15h•$48,000 - $52,000

About The Position

HELP FAMILIES OVERCOME BARRIERS AND BUILD NEW BEGINNINGS HOUSING PLACEMENT CASE MANAGER - WESTLAND, MICHIGAN Are you passionate about empowering families on their path to stability? We’re seeking a dedicated Case Manager with a Bachelor’s degree in Social Work, Psychology, or a related Human Services field to join our team. In this role, you will provide comprehensive, strength‑based case management to residents in our Family Center—supporting families through intake assessments, goal‑setting, progress monitoring, financial literacy coaching, and connection to essential community resources . You’ll collaborate closely with residents to create individualized housing plans , remove barriers to long‑term stability, and help families transition successfully into safe, affordable housing . If you are driven, compassionate, and committed to making a meaningful impact, we’d love to talk to you about this rewarding role. Welcome to Samaritas Nation! Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides. APPLY TODAY! #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve! This is a FULL TIME ROLE that has a salary range from $48,000 - $52,000 per year, based on applicable experience.

Requirements

Bachelor degree in social work, psychology, or related human services field required
Strong problem resolutions skills.
Ability to work with minimal supervision.
Ability to add, subtract, multiply and divide all units of measure.
Ability to read, speak and legibly write English with proper use of pronunciation, format, punctuation, spelling and grammar.
Ability to relate with staff, representatives of HUD, landlords and representatives from community organizations.
Ability and willingness to display compassion and sensitivity to families.
Working knowledge of computers including Microsoft Office, the Internet, and job related software such as HMIS.
Knowledge of local community and housing resources.
Ability to maintain confidentiality of resident information.
Ability to assist others in developing goals and helping hold them accountable to achieve those goals
Unrestricted driver's license with good driving record.
Reliable personal transportation suitable for safely transporting persons served; proof of current automobile insurance.

Nice To Haves

One year of experience in human or community services preferred.
Previous experience working with adults or families in crisis preferred.

Responsibilities

Provide comprehensive, strength-based case management services to all assigned residents including intake assessment, goal-setting, progress monitoring, financial literacy, resources and referrals and advocacy.
Conduct assigned residents initial assessment within required time frame, ensuring complete, accurate and timely case notes, record-keeping, reports and documentation.
Maintain accurate and timely submission of residents entry, exit and updates in the Homeless Management Information System (HMIS)
Develop and implement family engagement strategies that establish working partnerships with residents.
Create a housing plan to transition residents from the Family Center to stable and affordable housing; address the barriers to obtaining and maintaining housing.
Educate residents on referrals/services available and the procedures for applying for/accessing referrals/services, as well as their rights related to services.
Assist residents in completing required documentation.
Monitor housing plan progress.
Conduct weekly follow-up sessions with residents and referral agencies to ensure residents are implementing housing plans, and utilizing resources and referrals in a timely manner.
Conduct meetings with families every 30 days to assess continuation at the Family Center.
Participate in in-house case consultations and meetings, facilitating problem-solving, resource- sharing, and communication regarding residents.
Address non-compliance issues with Family Center Rules.
Support and guide families in positive decision-making.
Provide monthly aftercare as required to ensure a smooth transition from the Family Center into affordable housing and local community; support residents in independent living to prevent reoccurrence of homelessness.
Will require some travel to new homes
Serve as an advocate for residents, and act as their liaison with service providers and community agencies and implement strategies to acknowledge and/or celebrate resident achievements and accomplishments.
Implement financial literacy programming to guide residents in making sound decisions regarding their personal finances.
Facilitate ongoing communication with KidZoneâ€™s early education and care staff members in order to assess assigned children's progress, as well as other family needs.
Represent the Family Center and the organization at fairs, community events and outreach efforts, promoting community awareness of the Family Center and its services.