Housing Services Case Manager (Floater) - PSH

Penny Lane Centers • Los Angeles, CA

11h • $24 - $34

About The Position

Penny Lane Centers is committed to equity, diversity, inclusion and belonging within our organization by connecting our heart, our knowledge, and our understanding of the lived experience of others, to have a revolutionary impact on the marginalized communities we serve.

Job Summary:

Penny Lane’s Permanent Supportive Housing (PSH) Program provides support services to chronically homeless individuals and helps residents maintain stable housing and achieve the highest level of self-sufficiency and quality of life possible. Case Manager will provide direct case management and support services to a caseload of 20 residents who were formerly chronically homeless. Case Manager will assist participants in obtaining additional services needed including but not limited to benefits, housing linkages, substance use disorder treatment, and mental health/health services. Case Manager will also provide residents with referrals and linkages to community resources, as needed. In addition, Case Manager will collaboratively develop housing stabilization plans and strategies that create self-sufficiency and promote safety. Case Manager will be expected to meet both in the office and in residents’ apartments, and will conduct apartment checks to ensure the safety, cleanliness, and maintenance condition of the apartments.

The Floater Case Manager is an energetic self-starter who is able to function comfortably in a team environment or independently and relates well to co-workers and County representatives. This position requires flexibility and the ability to manage time and multiple tasks. This individual in this position must be able to assume a wide range of responsibilities, provide timely responses to requests and deadlines, and work well under pressure. The individual is expected to travel to different housing projects in Antelope Valley, North Hills, and North Hollywood.

Requirements

• Must have a minimum of 2 years experience working with vulnerable populations and at-risk youth in a public or private child welfare social services setting and/or specific experience working with transition-age youth and/or chronically homeless population.
• Valid California driver’s license
• current automobile insurance
• have and maintain a clean driving record acceptable to the organization’s insurance company
• have immediate access to his or her vehicle during work hours

Nice To Haves

• Bachelor's Degree in a related field such as Social Work, Psychology, Education, Counseling, Criminology or Social Welfare, Child Development, or other relevant fields especially with regard to homelessness and vulnerable youth and/or social services.
• Bilingual Spanish Preferred (verbal and written skillset).

Responsibilities

• provide direct case management and support services to a caseload of 20 residents who were formerly chronically homeless
• assist participants in obtaining additional services needed including but not limited to benefits, housing linkages, substance use disorder treatment, and mental health/health services
• provide residents with referrals and linkages to community resources, as needed
• collaboratively develop housing stabilization plans and strategies that create self-sufficiency and promote safety
• meet both in the office and in residents’ apartments
• conduct apartment checks to ensure the safety, cleanliness, and maintenance condition of the apartments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level