HR Administrative Assistant

CSI Leasing Inc • Miami, FL

23h • Onsite

About The Position

Aeroservicios USA is a Miami-based provider of new and refurbished Ground Support Equipment (GSE), serving airlines, cargo and regional operators, charter companies, ground handlers, and FBOs.

We are seeking a highly organized HR Administrative Assistant to support the HR Manager with administrative execution and follow-up across key HR processes in a dynamic, operations-focused environment. This employee-facing role serves as the first point of contact for routine HR administrative requests and supports documentation and follow-up across day-to-day HR activities.

Requirements

• 2–4 years of administrative experience (HR/Office Admin preferred).
• Exceptional organization with paperwork and document control (digital/physical); strong confidentiality.
• Excellent customer service; able to provide clear step-by-step guidance for routine processes.
• Microsoft 365 (Excel, Word, PowerPoint, Outlook) and PDFs; strong Excel skills.
• Strong writing (emails/letters) and strong note taking.
• Bilingual (English/ Spanish) required.
• High School Diploma required.

Nice To Haves

• Preferred: ADP Workforce Now (WFN) familiarity (admin navigation/basic support).
• Preferred: Associate degree/some college (Business Administration, HR, or related) or equivalent experience.

Responsibilities

• Serve as the first point of contact for employees for routine HR administrative requests (forms, document drop-offs, appointment scheduling, basic process questions).
• Provide excellent customer service, gather required information, and route requests to the appropriate process/channel.
• Maintain request logs/trackers and follow up to ensure items are completed and closed out.
• Scan/copy/file and maintain employee records (digital/physical) with strict confidentiality.
• Maintain checklists for missing documentation and follow naming conventions/folder structure as directed.
• Coordinate interview logistics and candidate communications; maintain tracking lists and reminders.
• Provide candidate support, as needed, with online applications and related pre-employment steps, including in-person guidance for individuals who may need assistance completing the process.
• Support onboarding document collection, scheduling, and checklist follow-up.
• Assist with onboarding and new hire orientation, including support with onboarding documents, benefits orientation, and standard HR procedures, under the direction of the HR Manager.
• Coordinate training invites, reminders, attendance lists, sign-in sheets, materials, signatures, and training records; scan, upload, file, and track completion of required training and make-up sessions as instructed.
• Support insurance renewals and Open Enrollment administration by compiling requested information, coordinating documents, tracking deadlines, and assisting employees with enrollment steps/portal navigation as directed.
• Assist with incident reporting administration and coordinate documentation with the carrier/adjuster as directed (no claim determinations).
• Provide administrative support to the HR Manager: handle HR-related calls/messages, send emails and reminders as directed, manage mail correspondence, take meeting notes, maintain task tracking, support employee events/activities, and perform other duties as assigned and as needed.
• Support payroll-related administrative tasks as needed, including timecard review follow-up, basic timekeeping discrepancy checks, and coordination of missing punches or corrections prior to payroll processing, under the direction of the HR Manager.

Benefits

• Aeroservicios USA offers a competitive benefits package that includes medical, dental, and vision coverage, 401(k) with company match, paid time off and paid holidays, and company-sponsored short-term disability, long-term disability, and life insurance, subject to eligibility and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees