Human Resources Associate

PRO-PLAY GAMES LLC
21hHybrid

About The Position

We are seeking a highly organized and proactive HR Associate to support daily HR operations, recruiting coordination, and internal policies and process management. This role serves as a key operational partner to the HR & Operations Manager and plays a central role in maintaining HR systems, coordinating hiring workflows, supporting employee onboarding, and assisting with company logistics. Candidates residing outside of the Miami area will work fully remotely, however, candidates who reside within the Miami area may occasionally be asked, with advanced notice, to provide in-person support at the Pro-Play Games store location based on business needs, including onboarding support, operational assistance, or special projects. The ideal candidate is comfortable working independently in a remote environment while remaining flexible to support in-person needs if locally based as well as thrives in structured environments, is comfortable learning HR systems, and enjoys balancing people-focused tasks with process-driven work.

Requirements

  • Strong organizational skills and attention to detail
  • Comfortable communicating professionally with employees at all levels
  • Ability to handle confidential information with professionalism and discretion
  • Familiarity with HR systems or payroll/timekeeping platforms preferred
  • Ability to create and maintain clear internal documentation such as SOPs, process guides, basic infographics, or handbook updates (training provided)

Responsibilities

  • Serve as a first point of contact for employee questions related to policies, timekeeping, and general HR procedures
  • Guide employees through HR processes and escalate complex matters to HR leadership
  • Coordinate new hire onboarding, including documentation, system setup, and orientation support
  • Manage offboarding procedures, including paperwork and system updates
  • Maintain employee records and ensure documentation accuracy and confidentiality
  • Track compliance requirements (I-9s, training records, policy acknowledgments)
  • Support payroll coordination by assisting with timekeeping and employee data accuracy
  • Assist with performance review cycles and HR initiatives
  • Support internal communications related to HR processes
  • Help improve HR workflows and documentation systems
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