HR Consultant 1 – Data Center People Support (On-site)

Oracle•Abilene, TX

1d•Onsite

About The Position

The Oracle Human Resources team is looking for an HR Consultant 1 - Data Center People Support partner to join our data center operations team in Abilene, Texas. The Oracle HR team is a results-oriented team that works with employees and leaders to help make Oracle a great place to work. We are a team of skilled human resource professionals who enjoy working in a collaborative environment within a fast-paced, dynamic, and innovative technology organization. Oracle Data Centers operate 24/7 to support mission-critical cloud infrastructure. The HR Consultant 1 – Data Center People Support is an on-site, entry-level HR role supporting Abilene, Texas. This position provides front-line HR assistance to employees and frontline leaders, resolves routine people-support issues, maintains accurate case documentation, and partners with HR Centers of Excellence (e.g., HR, Employee Relations, Employment Practices, People Projects & Solutions, HR Ops/Payroll, Benefits/Leave) to ensure timely resolution and appropriate escalation. Work Environment Requirements: This role supports a 24/7 operation and requires consistent on-site presence at the Abilene, Texas facility, including interaction with day and night shift teams. The role is subject to controlled-access protocols, which may include biometric identity verification for secure site entry. Coverage Model: Core on-site coverage: ~7:00 a.m. – 10:00 p.m. via overlapping shifts Example shifts (may vary): 7a–4p, 9a–6p, 1p–10p Weekend/holiday coverage: rotating schedules Overnight coverage: structured handoffs and escalation path; on-call participation may be required based on site needs

Requirements

Bachelor’s degree in Human Resources, Business, Psychology, or related field or equivalent experience.
Strong customer service mindset and comfort handling in-person employee questions.
Strong written communication and attention to detail.
Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality.
Willingness and ability to work an on-site, shift-based schedule including rotating weekends/holidays.

Nice To Haves

Internship or 6–12 months experience in HR, employee services, operations support, or customer-facing support.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Exposure to hourly workforce environments (operations, manufacturing, logistics, facilities).
Experience with case/ticketing systems and/or HRIS (or demonstrated ability to learn quickly).
Comfort working in controlled-access environments with safety/security requirements.

Responsibilities

Serve as the on-site first point of contact for employee and manager HR questions; provide guidance on HR policies and procedures and escalate as needed.
Perform structured intake, triage, and documentation in the case/ticketing system; maintain accurate records and coordinate next steps through resolution.
Resolve routine employee experience matters (e.g., coworker conflict, workplace norms, minor conduct concerns) using established guidance and playbooks.
Triage timekeeping and pay-impact questions for an hourly/overtime-eligible workforce (e.g., missed punches, shift differential questions, payroll navigation) and coordinate with HR Ops/Payroll or other COEs.
Support managers with attendance process guidance and documentation (including time-sensitive steps such as NCNS/job abandonment processes per policy).
Identify and escalate elevated-risk concerns (e.g., discrimination/harassment/retaliation allegations, etc.) to COE partners per established triggers.
Maintain on-floor presence across buildings/teams; build relationships with shift leaders and employees and identify recurring themes.
Support HR projects as assigned (e.g., reports, communications/collateral for HR initiatives).

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance