HR & Payroll Coordinator

Gusmer EnterprisesNewton, NC
5d$22 - $24Onsite

About The Position

The HR & Payroll Coordinator is accountable for daily HR operations, payroll preparation, and front office functions for the site. This role demonstrates Service With Knowledge® by acting as a key point of contact for employees, applicants, and visitors while ensuring accurate timekeeping, attendance tracking, and timely submission of payroll inputs to Corporate Payroll. The HR and Payroll Coordinator maintains a strong customer service focus, assists with onboarding and orientation activities, and supports benefits administration, recordkeeping, and compliance tasks. This position requires exceptional attention to detail, professionalism, integrity, and confidentiality, and plays an important role in keeping HR, payroll, and front office processes running smoothly and efficiently.

Requirements

  • High school diploma or GED required.
  • Associate’s Degree in Human Resources, Business Administration, or related field preferred.
  • A combination of education and relevant experience may be considered in place of a degree.
  • At least two years of experience in HR, payroll, or administrative support required.
  • Experience working in a confidential, customer service oriented role required.
  • Knowledge of basic payroll practices, including timekeeping, attendance rules, overtime, PTO, and wage/hour fundamentals.
  • Working knowledge of HRIS or timekeeping systems (Paycom preferred), with the ability to learn new systems quickly.
  • Strong attention to detail and accuracy in data entry, recordkeeping, and document management.
  • Excellent customer service and communication skills, with the ability to interact professionally with employees, applicants, and visitors.
  • Ability to maintain confidentiality, including handling sensitive payroll, personnel, and medical information in compliance with company policies and HIPAA requirements.
  • Strong organizational and multitasking abilities, with the capacity to manage front-desk operations while supporting HR and payroll workflows.
  • Proficiency in Microsoft Office applications, especially Outlook, Excel, and Word.
  • Ability to interpret and apply basic HR policies and procedures and escalate complex issues appropriately.
  • Ability to work independently and as part of a team, using initiative to troubleshoot issues and ensure timely completion of tasks.
  • Strong problem-solving skills, with the ability to identify discrepancies and take proactive steps to resolve them.
  • Ability to use Microsoft Office, other computer programs, and technology.
  • Valid Driver’s license with acceptable driving record.

Nice To Haves

  • Experience with Paycom or another HRIS/timekeeping system strongly preferred.
  • Prior experience supporting timekeeping, attendance tracking, front desk operations, or employee-facing HR tasks is highly desirable.

Responsibilities

  • Serves as the first point of contact for employees, applicants, and visitors, including greeting, badging, call routing, and maintaining a professional lobby presence.
  • Manages the front desk calendar; receives and sorts mail and deliveries; and maintains clean, organized common areas and stocked office supplies.
  • Posts required notices and HR communications on bulletin boards and digital channels in coordination with HR.
  • Acts as the primary contact for employee inquiries related to timecard corrections, Paycom access, and paycheck questions.
  • Provides employees with assistance in completing Paycom self service tasks and system navigation.
  • Oversees daily timekeeping for local employees in Paycom, ensuring accurate punches, shift differentials, approvals, and timely corrections.
  • Reviews missing punches, flagged exceptions, and attendance discrepancies; collaborates with supervisors to ensure timecards are approved before payroll deadlines.
  • Maintains accurate daily timekeeping records and escalates discrepancies to supervisors for correction.
  • Administers the Attendance Point Program, including logging occurrences, calculating and tracking points, issuing notices, and communicating regular updates to employees and managers.
  • Maintains confidential time and attendance files in accordance with company policy and Health Insurance Portability Accountability Act (HIPAA) where applicable.
  • Accountable for preparing and submitting required payroll inputs to Corporate Payroll by established deadlines.
  • Conducts pre processing audits (hours, PTO, premiums, shift codes) to identify and correct errors before corporate payroll finalization.
  • Distributes physical paychecks or pay stubs at the site.
  • Enters and maintains new hire, transfer, and termination updates in Paycom.
  • Ensures employee demographic and job data is accurate for payroll processing by Corporate Payroll.
  • Maintains and audits PTO, sick, bereavement, and other leave requests.
  • Processes Family Medical Leave Act (FMLA) and other protected leave timesheets with HR oversight.
  • Monitors and tracks NC specific leave requirements (e.g., volunteer firefighter or military leave).
  • Coordinates production interview scheduling, candidate communication, and front desk check ins for interviews and orientation days.
  • Prepares new hire packets, collects I-9 and onboarding documents, and ensures accurate initial data entry in HRIS/timekeeping systems.
  • Protects confidential employee information and follow HIPAA file segregation practices for health-related records.
  • Supports accurate posting of federal and state labor notices and assists HR with proper document retention.
  • Assists with local interview note taking or coordination upon request.
  • Supports benefits open enrollment activities and routine benefit administration as needed.
  • Assists with planning, scheduling, and logistics for training sessions and company events.
  • Provides general administrative support to HR and site leadership as assigned.
  • Performs other related duties as needed to support office operations and HR functions.
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