HR RECEPTIONIST

TPISGuayama, PR
10dOnsite

About The Position

The Bilingual Receptionist serves as the first point of contact for candidates, employees, clients, and visitors. This role is responsible for maintaining a professional front desk presence while providing administrative support to the Operations and Recruiting teams. The ideal candidate is organized, detail-oriented, customer-focused, and able to manage a high-volume, fast-paced environment while communicating effectively in both English and Spanish.

Requirements

  • Fully bilingual (English & Spanish) – verbal and written proficiency required.
  • High school diploma or equivalent (associate’s degree preferred).
  • Minimum 1–2 years of receptionist, administrative, or customer service experience.
  • Strong organizational and multitasking skills.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Ability to work in a fast-paced, deadline-driven environment.
  • Professional appearance and demeanor.
  • Strong attention to detail and accuracy.

Nice To Haves

  • Experience in staffing, recruiting, training center, or HR environment.
  • Familiarity with HRIS or applicant tracking systems.
  • Experience handling onboarding or compliance documentation.
  • Ability to manage high foot traffic and multiple phone lines.

Responsibilities

  • Greet and assist visitors, candidates, and employees in a professional and courteous manner.
  • Answer and direct incoming phone calls in English and Spanish.
  • Schedule orientations, interviews, and training appointments.
  • Maintain sign-in logs and visitor documentation.
  • Assist with onboarding paperwork and ensure forms are completed accurately.
  • Scan, upload, and organize documents in company systems (HRIS, Bullhorn, etc.).
  • Coordinate with recruiters and operations staff regarding candidate arrivals.
  • Monitor front desk email and respond promptly.
  • Maintain office organization and ensure reception area is presentable.
  • Support data entry and administrative tasks as assigned.
  • Handle confidential information with discretion.
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