The Bureau of Vital Statistics is responsible for registering and certifying all birth, deaths, spontaneous and induced terminations of pregnancy in NYC. The bureau issues, analyzes and reports on 285,000 vital events each year. The bureau is a very large customer service operation, providing death certification services on a 24/7 basis, issuing more than 900,000 certified copies of birth and death records, and fulfilling hundreds of data requests annually. Duties will include but not be limited to: - Analyze and identify the common errors made by hospitals and patients when completing the Acknowledgement of Parentage (AOP) forms submitted to NYC DOHMH. - Provide support and technical assistance to birthing registrars and hospital staff. - Develop, coordinate and/or facilitate workshops for expectant families on child support and the AOP process at clinics or elsewhere. - Develop and recommend documentation/material or resources to assist all stakeholders. - Develop, coordinate and/or facilitate seminars, trainings, and workshops on the NYC Child Support Program and establishing parentage for clinic staff, nurses at birthing hospitals, community-based organizations, and others as appropriate. - Participate in birth registrar quarterly calls. - Complete all security and confidentiality trainings as set forth by HRA Office of Child Support Services (OCSS), if needed. - Liaise with the NY State Division of Child Support Services or other appropriate State and City counterparts. - Compile monthly reports on the number of hospitals and clinics visited and other metrics completed towards the goal of increasing the AOP submission rate. - Collaborate with BVS offices conducting AOP reviews and analysis; collaborate with OQI colleagues on projects to improve data quality and operations.
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Job Type
Full-time
Career Level
Entry Level