Human Resources Coordinator

Serve the People Community Health Center • Santa Ana, CA

2h

About The Position

The Human Resources Coordinator plays a vital role in supporting HR functions and providing administrative assistance to ensure the effective management of human resources activities within the organization. This position requires an individual who is highly organized, detail-oriented, and capable of juggling multiple tasks in a fast-paced environment. The ideal candidate will assist with day-to-day HR operations while maintaining a strong focus on confidentiality, compliance, and employee engagement. The following statements for this position reflect only some specific responsibilities and are considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all duties required that may be inherent in the position:

Requirements

• Associate’s degree in human resources, Business Administration, or a related field preferred; equivalent experience may be considered.
• 2-3 years of HR experience, preferably in a healthcare or non-profit setting.
• Knowledge of labor laws and best practices in HR management.
• Familiarity with the credentialing process for multiple payer types, including Orange County IPA health networks, managed care organizations (CalOptima), and Medi-Cal, preferred.
• Thorough understanding of relevant state and federal regulations, including but not limited to CMS, Joint Commission, and HRSA requirements.
• Proficiency in credentialing software (e.g., CAQH, MD-Staff) and Microsoft Office Suite; strong ability to manage data in credentialing databases and electronic health records (EHR).
• High level of attention to detail and accuracy, particularly in documentation, compliance checks, and primary source verification.
• Excellent verbal and written communication skills to effectively interact with healthcare providers, administrative staff, and external credentialing bodies.
• Strong organizational and time-management skills to manage multiple credentialing timelines and ensure timely completion of credentialing processes.
• Demonstrated ability to resolve issues in the credentialing process and streamline workflows to improve credentialing timelines.
• Commitment to ongoing education and professional growth in the field of credentialing and healthcare compliance.

Responsibilities

• Assist with the recruitment process, including posting job openings, coordinating interviews, and maintaining candidate records.
• Support the onboarding process for new hires, ensuring all necessary documentation is completed and new employees are properly integrated into the organization.
• Maintain accurate and up-to-date employee records, ensuring compliance with legal standards and company policies.
• Assist with administering benefits programs, including benefits enrollment, questions, and changes.
• Coordinate and track employee attendance and leave requests, ensuring compliance with company policies and applicable laws.
• Support the HR team in managing employee relations, helping to address concerns and grievances in a professional and timely manner.
• Assist in preparing and distributing employee communications, such as policy updates, training schedules, and general HR notices.
• Help maintain compliance with federal, state, and local labor laws, including wage and hour regulations, Equal Employment Opportunity (EEO) requirements, and health & safety regulations.
• Assist in preparing reports related to HR activities, including turnover, headcount, and recruitment metrics.
• Provide general administrative support to HR leadership, including scheduling meetings, coordinating training sessions, and maintaining HR documentation.
• Assist with performance management processes, including tracking employee evaluations and follow-up actions.
• Support the coordination of employee training and development programs, ensuring timely scheduling and communication.
• Handle employee inquiries regarding policies, procedures, and general HR topics.
• Help facilitate employee recognition programs and contribute to fostering a positive workplace culture.
• Perform data entry tasks into the HR information system (HRIS), ensuring accurate records for all employees.
• Maintain confidentiality and discretion regarding sensitive employee and organizational information.
• Assist in credentialing providers and maintaining all necessary documentation.
• Contribute to various HR projects and initiatives, supporting efforts to improve HR processes and the employee experience.
• Perform other HR-related tasks as required to support organizational goals and objectives.
• Adhere to HIPAA regulations and other relevant laws to protect patient privacy and confidentiality in all communications.
• Perform other duties as assigned by the executive leadership and administration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree