Human Resources Manager

International Rescue Committee • Silver Spring, MD

12d • Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview/Summary: The HR Manager oversees and implements human resource activities, providing a spectrum of services from tactical to strategic. The HR Manager is part of the Leadership Team for the Maryland offices and is expected to contribute to the strategic direction setting and operational problem solving through their areas of professional expertise. The HR Manager collaborates with the Regional HR Partner and Labor Relations Team to ensure adherence to organizational policies, procedures, and applicable collective bargaining agreements, while leading efforts to maintain compliance with local labor laws. This position is based in Atlanta, Georgia while providing remote support to staff in the IRC’s offices in Miami and Tallahassee.

Requirements

• Bachelor's degree, preferably in Human Resources or Business Administration; or equivalent experience.
• Minimum five (5) years progressively responsible Human Resources experience
• PHR or SHRM-CP certification preferred.
• Strong working knowledge of at least one human resources discipline including: employee relations, compensation and benefits, performance management, learning and development, organizational development, labor relations, etc.
• Prior experience leading workplace investigations and supporting the resolution of employee relations matters strongly required
• Prior experience working in a unionized environment strongly preferred
• Foundational knowledge of HR concepts, including Federal & State employment laws
• Excellent written and verbal communication skills.
• Strong learning agility: capable of adapting quickly to change and apply new information and skills to work duties.
• Self-motivated to plan, prioritize and problem solve independently.
• Ability to build and foster effective and positive working relationships with colleagues and maintain confidentiality to the highest degree.
• Proficient in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus

Nice To Haves

• Master’s degree in human resources management a plus.
• Experience in a large, matrixed organization a plus
• Facilitation, Change Management and/or Project Management experience a plus.
• Experience successfully working in a multicultural environment.

Responsibilities

• Provide support and drive progress of key bodies of work within a broad range of people management topics:
• IRC Way: model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way: Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.
• HR Knowledge: serve as a reliable source of HR policies, practices, and processes in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws, including state- and city-specific labor law. Support the development and refinement of key HR lifecycle processes as needed.
• Employee Relations: facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions.
• Employee Relations: lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations.
• Labor Relations: lead the implementation of the collective bargaining agreement, ensure consistent application of its provisions, build and maintain constructive relationships with union representatives to support effective communication and collaboration.
• Employee Experience: lead initiatives that strengthen organizational culture, drive employee engagement, and ensure an inclusive workplace where all staff feel valued and respected
• Talent Acquisition: oversee onboarding of new staff, with the goal to ensure new hire and orientation practices are implemented in accordance with IRC standards.
• Talent Management: participate in core talent activities as relevant and become proficient in delivering select training and development seminars; lead the development of a local talent-development strategy and oversee implementation.
• Employee Exits: monitor and intervene as necessary to ensure IRC standards are met for separation forms, exit paperwork, and exit surveys.
• HR Administration: Manage and maintain electronic office personnel records of employees and prepare paperwork with supporting documentation for all Workday transactions to include new hires, staff transfers, supervisory changes, separations, etc. Manage background check procedures for staff, and independent contractors.
• Other duties as assigned.

Benefits

• US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager