Human Resources Partner II - Human Resources (Civil Service)

City of Dallas•Dallas, TX

13h

About The Position

The Human Resources Partner II provides and delivers senior level administrative and consultant services to employees and management on human resources related issues and organizational changes.

Requirements

Knowledge of Human Resources practices and procedures.
Knowledge of City policies.
Knowledge of customer service and collaboration.
Knowledge of HR strategy and mission.
Ability to accurately complete processes, forms, and workflows.
Ability to balance employee needs with business objectives of the City.
Ability to organize, multi-task and prioritize.
Ability to identify problems and make recommendations to resolve.
Ability to build relationships and provide HR resources to departments.
Communicating effectively both verbally and in writing.
Establishing and maintaining effective working relationships.
EDUCATION: Bachelor's degree in a human resources, business/public administration, or social science field.
EXPERIENCE: Two (2) years of professional level human resources experience with responsibility for employee relations, performance management, change management, and/or employee engagement.
LICENSE: Valid driver's license and good driving record

Responsibilities

Recommends, develops, and implements strategies to attract qualified applicants to fill City positions.
Manages and supports the recruitment process for assigned groups by ensuring the best qualified candidate is hired for each opening; follows and monitors recruitment metrics and drafts, creates, and delivers reports to leaders weekly.
Provides professional customer service support in response to inquiries and handles escalated issues appropriately; demonstrates strong communication and customer service skills; assesses and anticipates HR related needs.
Assists and supports senior level HR Partners in the resolution of complex employee relations issues; addresses employee grievances and assists in mediation methods.
Works closely with management and employees to develop, implement, evaluate, improve work relationships, build moral, and increase productivity and retention.
Analyzes and evaluates trends and metrics with the HR department; provides proactive insights for HR solutions and program designs.
Works with HR Partners to identify training needs for teams and individuals; collaborates with management to provide daily coaching to leadership on a variety of actions; trains on standards regarding employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation.
Ensures that human resources development activities are compliant with all applicable federal laws and regulations.
Partners with HR Center of Expertise functions as needed to provide solutions for clients.
Conducts investigations and inquires related to employee issues and complaints made through any other source.
Performs any and all other work as needed or assigned.